HR Operations Specialist

About Acorns

Acorns is a prominent financial wellness platform launched in 2014, aimed at assisting individuals and families in building a secure financial future. The company offers tailored saving and investment products for various life stages, including children, teens, adults, and parents. With over 14 million users and $27 billion in invested funds, Acorns has earned recognition as one of Time's "World’s Best Brands of 2024." Their mission combines technology, education, and community support to promote accessible and straightforward financial health.

Role Overview

We are looking for a detail-focused and proactive HR Operations Specialist to join Acorns on a contract basis. This position is crucial in ensuring the smooth operation and precision of HR processes during a time of notable operational transformation. Responsibilities include managing employee lifecycle events, safeguarding HRIS (Workday) data accuracy, and collaborating with stakeholders across our global teams in a remote-first environment with optional office access in Irvine, CA.

Key Responsibilities

• Conduct onboarding and offboarding for employees and contractors worldwide, ensuring compliance with SOPs and accuracy in Workday.
• Handle employment modifications such as job relocations, organizational changes, contract updates, and changes in management.
• Draft and review employment-related documentation including change letters and amendments, maintaining proper storage and regulatory compliance.
• Collaborate with HR, Talent Acquisition, Total Rewards, IT, Accounting, and Payroll departments to complete lifecycle activities efficiently.
• Manage background check requests, ensuring follow-up and clear communication with all involved parties.
• Perform regular data audits to verify accuracy, identify discrepancies, and participate in data cleansing projects.
• Assist in creating reports and fulfilling data requests from HR and business partners.
• Support compliance activities including US I-9 forms and UK right to work verification during onboarding processes.
• Regularly update onboarding and lifecycle compliance materials to ensure accuracy and completeness.
• Follow established SOPs, propose process improvements, and escalate any issues promptly.
• Maintain effective communication across teams using tools like Workday, Asana, Slack, and email.
• Identify potential risks to schedules and escalate concerns early to avoid workflow blockages.

Required Qualifications

• Between 1 and 3+ years experience in HR operations, people operations, HR coordination, or similar dynamic roles.
• Proficient in HRIS systems, especially Workday, including managing employee lifecycle transactions and running basic reports.
• Strong attention to detail with a proven history of delivering precise and timely results.
• Excellent verbal and written communication skills across diverse channels.
• Capability to juggle multiple priorities under strict deadlines without sacrificing quality.
• Familiar with Google Workspace, Asana, and Slack.
• Experience handling confidential employee information with utmost professionalism and discretion.
• Knowledge of compliance protocols like US I-9 and UK right to work checks is preferred.
• Demonstrated initiative in identifying issues and providing resolutions.
• Excellent organizational skills and ability to work independently in a fully remote setting.

Additional Information

• Work remotely with the option to utilize the Irvine, California office.
• Receive monthly contributions to an Acorns investment account as well as a GoHenry account for family members.
• Access mindfulness and financial wellness tools such as Headspace and Addition Wealth.
• Join a collaborative team culture focused on making meaningful societal impacts via innovative financial solutions.
• Equal opportunity employer dedicated to diversity and inclusion, welcoming applicants of all backgrounds without discrimination.