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Overview

Vision Hospitality Group is hiring housepersons for its new Embassy Suites property in downtown Chattanooga, Tennessee. Both full-time and part-time opportunities are mentioned in the source.

About the work culture

The company describes itself as highly entrepreneurial, team-oriented, inclusive, and community-minded. It values continuous learning, collaboration, hard work, and creating memorable guest experiences. Associates are encouraged to bring initiative, support one another, and contribute to local communities.

Role summary

As a houseperson, you will help keep hotel public and back-of-house areas clean, orderly, and well maintained. This includes common spaces such as the lobby, restrooms, banquet areas, game room, elevators, hallways, entryways, stairwells, bar, cart rooms, and guest/laundry areas. The role also calls for stepping in wherever needed to support the team and help deliver the property’s “ONE TEAM. ONE VISION.” approach.

Key duties

Support the hotel’s growth and internal development efforts.
Represent the company culture consistently in day-to-day work.
Help the property meet its goals and performance measures.
Complete all assigned training requirements.
Follow standard procedures and brand guidelines at the property level.
Carry out additional tasks assigned by management to improve hotel operations and guest service.
Offer courteous, personalized service to guests and fellow associates.
Clean assigned areas such as restrooms, public spaces, offices, and meeting/banquet rooms.
Dust and polish fixtures and furniture, vacuum, mop, sweep, shampoo carpets, wash windows, clean and wax floors, and handle trash removal and ashtray emptying.
Work from a daily cleaning schedule and complete all assigned areas.
Welcome guests warmly and professionally.
Deliver items to guest rooms when requested.
Identify and report maintenance issues.
Restock and organize supply rooms as needed.
Handle deep-cleaning assignments and special projects.
Assist with guest room cleaning when required.

Requirements and working conditions

Ability to keep company business matters confidential, including financial details, guest/customer information, and employee-related issues.
Responsibility for the safety and security of guests, coworkers, and hotel property.
Working knowledge of fire alarm systems and evacuation procedures.
Reliability in reporting to scheduled shifts.
Clear communication skills in writing, speaking, and face-to-face interactions.
Flexibility to work nights, weekends, and holidays in a 24/7 operation.
Well-organized, honest, cooperative, and comfortable working with others.
Ability to keep the work area, uniform, and personal appearance neat and presentable.
Comfort working with people from different cultures and backgrounds.
Strong integrity, humility, and a service-minded attitude.
Physical ability to bend, reach, kneel, push, stretch, and lift or carry up to 30 pounds.
Ability to work for 8 hours in a confined environment.
Good eyesight for near and far vision.
Comfort using a step stool or ladder.
Ability to keep arms in use for up to 8 hours.
Tolerance for extreme conditions such as heat, cold, and stressful situations.
Finger dexterity to operate equipment.
Ability to speak clearly, hear at a basic level, understand English, and write.

Benefits

Paid time off.
Optional health, wellness, and care coverage.
Health reimbursement program.
Flexible spending account.
Employee stay discounts.
Optional company-paid life insurance.
401(k) plan with matching contribution.
Employee assistance program.
Voluntary and supplemental insurance choices.
Selected paid holidays plus one personal floating holiday.
Loyalty incentives and other special incentive programs.

Equal opportunity statement

Vision Hospitality Group states that it is an equal opportunity employer and does not discriminate on the basis of protected characteristics. The company also notes its commitment to diversity, equity, inclusion, and belonging for all associates.

Houseperson

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