Document Processing Specialist

About Winter Park Recruiting

Winter Park Recruiting is a premier recruitment firm dedicated to linking talented individuals with companies that prioritize growth, ethics, and a positive work culture. Specializing in placing skilled candidates across multiple sectors, we strive to build high-performing teams tailored to our clients' specific requirements and culture.

Role Overview and Responsibilities

This position is a fully remote contract-to-hire opportunity requiring the candidate to be based in Denver, Phoenix, Salt Lake City, Las Vegas, Anchorage, or Spokane. Working hours are from 9 AM to 6 PM Pacific Standard Time. Key responsibilities include:

• Creating and modifying documents based on provided data.
• Logging, tracking, processing, and storing incoming user ticket requests.
• Producing printed or Adobe-formatted documents and organizing them according to standards.
• Managing and recording digital documents and their status using designated software tools.
• Meeting internal deadlines to ensure timely delivery aligned with client expectations.
• Proofreading documents for grammatical, punctuation, and formatting errors to ensure consistency with established standards.
• Engaging with internal clients to obtain necessary information, documents, and data for task completion.
• Training team members on relevant software, tools, and procedures.
• Maintaining and updating shared team workspaces containing training materials, process documents, contacts, links, and standard responses.
• Navigating the My Support Center dashboard efficiently.
• Supporting continuous improvement efforts focused on service quality and operational efficiency.
• Adhering strictly to company policies, standards, and client guidelines.
• Conducting occasional on-site visits to local home offices to build relationships with administrative and professional peers.
• Performing additional duties as needed.

Qualifications and Skills

• Possession of a high school diploma or GED is mandatory.
• Intermediate skills in Microsoft Word, Excel, PowerPoint, and Adobe Acrobat Pro are required.
• Minimum of one year experience as a word processor or typist.
• Typing speed of at least 50 words per minute.
• Strong verbal and written communication capabilities, including expertise in editing and applying current grammar and style conventions.
• Ability to manage multiple tasks independently and collaboratively.
• Excellent planning and organizational skills.
• Precision and efficiency in a fast-paced, high-volume workload.
• Commitment to maintaining confidentiality at all organizational levels.
• Flexible communication style to effectively engage diverse audiences professionally.
• Detail-oriented with the ability to meet deadlines consistently.
• Teamwork orientation and collaborative mindset.

Equal Opportunity Statement

Winter Park Recruiting is committed to diversity and inclusion, welcoming candidates irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.