Contents Technician

About Priority Contents

Priority Contents is a certified IICRC-accredited company with over a decade of expertise in supporting insurance claims by providing specialized contents moving and processing services. We deliver comprehensive solutions, including on-site documentation via Encircle, packing, moving, storage, processing, and non-restorable (NR) item listing. Collaborating closely with insurers, restoration firms, and property owners, we aim for precise, efficient, and transparent handling of personal and commercial belongings. Our team members thrive in service-oriented settings where meticulous care for clients’ property is essential.

Role Overview

This full-time hybrid position is based in Langley, British Columbia, combining hands-on work at client locations, warehouse responsibilities, and occasional remote administrative tasks. The Contents Technician’s key duties encompass carefully packing, labeling, and relocating items from sites affected by water, fire, or storm damage. Daily tasks involve documenting items digitally (using tools like Encircle), aiding inventory and NR item listings, loading/unloading trucks, organizing storage securely, and ensuring a safe, clean work environment. The technician also coordinates with colleagues, supervisors, and restoration partners and maintains professional rapport with property owners. Some reporting, photo documentation, and follow-up may be conducted remotely.

Qualifications

• Experience in contents handling, packing, moving, or warehouse tasks, emphasizing organized and safe item management.
• Familiarity with digital documentation and inventory platforms such as Encircle, plus basic computer and smartphone skills.
• Detail-oriented with strong record-keeping for accurate listing, labeling, and NR documentation.
• Good communication and teamwork abilities, capable of interacting courteously with clients, coworkers, and restoration partners.
• Physical strength to lift and carry boxes and furniture; comfortable working on-site across diverse environments including homes, commercial properties, and warehouses.
• Possession of a valid driver’s license and reliable transportation covering Langley and surrounding regions including Kelowna and Kamloops.
• IICRC certification or background in restoration, insurance contents, or similar fields is beneficial; training opportunities available for suitable candidates.
• High school diploma or equivalent; prior experience in moving, logistics, restoration, or insurance claim support preferred but not required.