Content Designer - TikTok Design (San Jose)

About the Team

The Content Design & Product Writing (CD&PW) team focuses on crafting clear, engaging, and consistent content to elevate user experience across TikTok's product suite. Collaborating with multiple teams, they ensure content supports product objectives while meeting high standards of clarity and quality.

The Role

The TikTok Content Design & Product Writing group, spanning the US, Singapore, and China, aims to make TikTok accessible to a broad global audience through effective content. We seek a UX Content Designer to work closely with Product Management, Design, User Research, Engineering, Legal, and Localization teams to develop engaging products for both viewers and content creators.

Through well-designed writing, you will clarify product concepts and features, making them intuitive. Championing the users, you will apply design thinking, empathy, and data to improve the user experience, ensuring content is clear, concise, and suited for localization.

Key Responsibilities

• Develop high-quality, brand-consistent UI text to guide users smoothly through products.
• Design and implement content strategies, conduct audits, and lead content initiatives addressing business and user requirements.
• Handle complex user flows, feature names, error messages, notifications, and occasional email content.
• Collaborate with and influence stakeholders to deliver timely, top-notch content outputs.
• Contribute to and promote company-wide content standards and best practices.
• Manage multiple projects and stakeholders effectively across various time zones.
• Coordinate closely with Localization teams and linguists to ensure content suitability for global markets.

Candidate Qualifications

• Minimum of 1 year experience in content design focused on consumer-facing products.
• Exceptional written and verbal communication abilities.
• A portfolio demonstrating skill in translating complex or sensitive information accessibly for experienced and new users.
• Experience working alongside Product Management, Design, Engineering, and Localization.
• Proficient with Figma.
• Self-driven with the ability to juggle multiple fast-paced projects concurrently.
• Preferred: Experience with global products and partners across time zones.
• Preferred: Familiarity with UX research and usability testing.
• Preferred: Entrepreneurial mindset, comfortable with shifting priorities and scope.
• Preferred: Keen interest in social apps, user/influencer behavior, and related trends.

About TikTok

TikTok is the foremost platform for short-form mobile videos, with a mission to spark creativity and bring joy. The company is headquartered in Los Angeles and Singapore with offices worldwide.

Why Join Us

At TikTok, creativity is central. We aim to foster authentic self-expression and meaningful connections through innovative products. Our diverse teams promote continuous learning, resilience, and impactful collaboration, embodying an "Always Day 1" mentality to drive breakthroughs for users and the company.

Diversity & Inclusion

TikTok commits to an inclusive environment valuing diverse skills, experiences, and perspectives, reflecting the global communities we serve.

Accommodation

We provide reasonable accommodations during recruitment for candidates with disabilities or religious beliefs, ensuring an equitable application process.

Compensation and Benefits

The salary range for this San Jose position is $76,000 to $168,000 annually, adjusted based on qualifications and location. Besides base pay, employees may receive bonuses and restricted stock units. Benefits include immediate access to medical, dental, and vision plans, 401(k) with company match, paid parental leave, disability coverage, life insurance, wellness programs, 10 paid holidays, 10 sick days, and 17 personal paid time off days (pro-rated and increasing with tenure).

Equal Opportunity

For candidates in Los Angeles County, the company adheres to Fair Chance hiring practices, considering criminal records in relation to job duties such as handling confidential information and client interactions.