Business Development Manager

About the Role

Logistiq, a vibrant and expanding logistics company under the Landmark Group in the GCC, is looking for a Business Development Manager (BDM). Our vision is to offer world-class logistics services accessible to all. Our extensive service range includes last mile delivery, warehousing, freight forwarding, trucking, and distribution.

Key Responsibilities

• Drive business growth by identifying and securing new customers across various freight and logistics segments including Air Freight, Ocean Freight, Land Transport, Customs Clearance, Warehousing, and Project Logistics.
• Devise and execute sales strategies aimed at meeting monthly and yearly revenue and gross profit goals.
• Establish and nurture a robust sales pipeline via prospecting, networking, referrals, and cold calling.
• Conduct client visits, presentations, and meetings to assess logistics needs and uncover new opportunities.
• Spot emerging trade lanes and untapped market sectors.
• Develop and deliver quotations, proposals, tenders, and commercial solutions to potential clients.
• Negotiate pricing, contracts, and commercial terms effectively to close deals.
• Maintain strong, enduring relationships with key clients and decision-makers to ensure high retention and satisfaction.
• Perform regular client engagements and reviews to adapt to changing client demands and enhance account growth.
• Address any client concerns promptly by collaborating with operations and support teams.
• Identify areas to enhance customer yield through value-added logistics offerings.
• Stay informed on market conditions, freight rates, competitor actions, and industry trends.
• Provide detailed market intelligence and customer insights to senior management.
• Work collaboratively with internal teams such as Pricing, Operations, Customs Clearance, Transport, and Customer Service to craft competitive, profitable logistics solutions and ensure seamless delivery and service quality.
• Meet or exceed agreed gross profit and revenue objectives, focusing on profitable business acquisition over volume.
• Track customer profitability and sales performance while spotting opportunities for cross-selling and enhanced revenue.
• Maintain detailed CRM records for customer contacts, leads, sales pipeline, and activities.
• Generate regular sales reports, forecasts, and pipeline updates, and present these to management.

Qualifications & Skills

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Sales, Marketing, or related disciplines.
• Between 5 to 8 years' experience in business development or B2B sales in freight forwarding, logistics, transportation, or supply chain sectors.
• Demonstrable success in acquiring new customers and meeting sales and gross profit targets.
• Comprehensive understanding of logistics and freight forwarding including Air, Ocean, Land transport, Customs Clearance, Warehousing and Project Logistics.
• Strong commercial acumen and analytical ability to evaluate customer profitability and market opportunities.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and familiarity with CRM and sales reporting systems.
• Excellent skills in negotiation, presentations, business development, and effective communication.
• Strong relationship management capabilities alongside problem-solving and decision-making aptitude.
• Motivated, results-focused, capable of working independently and collaboratively in a target-driven environment.