Assistant Manager - Ashbourne

Overview

We are seeking a passionate and dedicated Assistant Manager to be a crucial part of our team in Ashbourne. This role centers on providing exceptional customer experiences and representing our brand with enthusiasm and expertise in wine.

Key Responsibilities

• Utilize the company's Selling Skills Standards to maximize sales opportunities effectively.
• Deliver outstanding customer service consistently, aiming to surpass customer expectations.
• Adhere strictly to company policies and legal requirements concerning the sale of alcohol and cigarettes.
• Maintain comprehensive product knowledge, keeping up to date with training and relevant information.
• Ensure the store upholds very high operational standards at all times.
• Oversee, train, and support junior staff members to foster a skilled and motivated team.

Ideal Candidate Profile

• Demonstrates a sincere passion for wines, with strong wine knowledge; possessing WSET qualifications is advantageous.
• Customer-oriented with a strong drive to deliver a premium shopping experience.
• Experienced in managing everyday retail operations with a diligent work ethic.
• Communicates confidently and effectively with customers and team members alike.
• Dedicated to boosting sales and exploring business growth opportunities.
• Has prior supervisory or managerial experience in a related retail context.
• Exudes positive energy, has an engaging personality, and can motivate peers effectively.
• Eager to expand wine expertise through company-provided training programs.
• Approaches work with a positive, pro-active mindset and aspires to advance within retail management.

Benefits and Growth Opportunities

• Employee discounts on wines and sparkling drinks.
• Participation in the Bike to Work scheme encouraging sustainable commuting.
• Access to HSF Health Plans, covering dental, optical, and other healthcare needs.
• Enrollment in the Company Pension Scheme for long-term financial wellbeing.
• Referral program to recommend friends for job openings.
• Wide-ranging professional development options including online and classroom training by industry experts.
• Opportunity to partake in WSET Wine and Spirit Courses leading to industry-recognized qualifications.
• Robust internal promotion pathways and a dynamic, expanding work environment driven by committed staff.

Inclusion and Workplace Culture

We are dedicated to fostering an inclusive environment where every employee feels respected, valued, and empowered to be their true selves. Embracing diversity leads to better decision-making and greater impact, underpinning our success and growth.