Administration Officer

About Each

For more than five decades, Each has been dedicated to supporting individuals and communities to lead healthier, more rewarding lives. At the core of our mission is a people-focused approach, connecting them with a network of care that helps them flourish. Joining us means becoming part of a team that promotes Altogether Better Care, fostering brighter futures through collaboration.

Position Summary

This casual role involves working three days weekly in Ringwood, Victoria, situated on the traditional lands of the Wurundjeri People, with the possibility of permanent employment. The position offers $43.73 per hour, inclusive of 25% casual loading, plus 12% superannuation and generous salary packaging benefits up to $18,550 annually.

Key Responsibilities

• Manage customer appointments, referrals, and clinician schedules to facilitate smooth service operation.
• Deliver high-standard administrative assistance across diverse health programs including IDEAS, Diabetes Education, Health@Home, Care Pathway, and specialist clinics.
• Address internal and external queries with professionalism and empathy.
• Oversee client onboarding procedures, correspondences, service agreements, and waiting list administration.
• Maintain precise records such as reports, presentations, meeting minutes, and communications.
• Support billing protocol, data processing, and reporting tasks.
• Coordinate administrative efforts to meet program compliance and funding obligations.
• Participate in project work, logistics coordination, and initiatives for service enhancement.
• Foster constructive relationships with customers, clinicians, and community partners.
• Ensure a person-centered, inclusive, and welcoming atmosphere for all service users.

Candidate Profile

• Prior experience in administrative or office support roles is essential.
• Strong organizational capabilities and adeptness in administration tasks.
• Exemplary customer service skills coupled with a professional and approachable demeanor.
• Proficiency with Microsoft Office Suite and familiarity with design tools like Canva.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks efficiently while managing multiple demands in a dynamic setting.
• High attention to detail and effective problem-solving aptitude.
• Capacity to work autonomously and collaboratively with team members.
• Possession of emotional intelligence, resilience, and a positive outlook.
• Knowledge of healthcare environments is advantageous.

Preferred Attributes

• Previous involvement in health, community, or allied health sectors.
• Understanding of the not-for-profit industry.
• Relevant tertiary education qualifications.
• Experience juggling various programs or service areas concurrently.
• Competence with client management, appointment scheduling, or healthcare administrative systems.

Benefits of Working with Each

• Inclusive environment valuing diverse backgrounds, abilities, and identities with focus on cultural safety.
• Supportive workplace culture with caring leadership and colleagues.
• Flexible working arrangements to balance professional and personal life.
• Enhanced remuneration through not-for-profit salary packaging up to $15,900 tax-free annually plus an additional $2,650 tax-free for meals and entertainment.
• Wide-ranging career advancement opportunities across multiple states and over 200 programs.
• Access to confidential Employee Assistance Program services for employees and their families.
• Discounted passes to numerous gyms, pools, and fitness centers nationwide.

Additional Information

Applications close on Wednesday, 5 August 2026. Candidate screening will be ongoing, so early applications are encouraged. Each is committed to inclusion, providing a safe and respectful workplace that celebrates diversity in all forms, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ communities, people with disabilities, varying cultural and faith backgrounds, those with lived experience, and all ages and genders. The organisation maintains a strict child-safe policy with zero tolerance for abuse.

For further details or confidential discussion, contact Meagan Watson, Team Leader - Clinical & Complex Care Administration.