Accounts Receivable Analyst

About AAPC

AAPC stands as a leading authority in medical coding, auditing, and revenue cycle management credentialing with a global membership of 250,000 HIM professionals across 39 countries. Our extensive expertise equips healthcare organizations with essential skills and knowledge. Discover more about our mission and offerings at our website.

Role Summary

The Cash Application Analyst will play a key role in managing the daily application of customer payments, ensuring accuracy in processing receipts against customer accounts and invoices. This position involves resolving payment inconsistencies, collaborating with internal teams, and supporting reconciliations between bank statements and system records. This junior-level role suits candidates having experience in BPO, Finance, or Order-to-Cash operations, working in a hybrid mode based in Noida.

Core Responsibilities

• Analyze and process daily customer payments received via ACH, wire transfers, checks, credit cards, and other channels.
• Accurately post payments to the corresponding customer accounts and applicable invoices.
• Evaluate remittance details to allocate payments correctly.
• Investigate and resolve cases of unidentified, unapplied, short, excess, duplicate, or misapplied payments.
• Engage with internal departments to retrieve missing payment or remittance information.
• Help reconcile daily payments with bank statements, online payment portals, and internal systems.
• Maintain reliable documentation and records for all payment applications and adjustments.
• Track unapplied cash and initiate follow-ups for outstanding items to ensure prompt resolution.
• Support refund processing, payment reversals, fund transfers, and other adjustments compliant with approvals.
• Assist with reconciliations of customer accounts and address payment-related inquiries.
• Generate basic daily and monthly reports reflecting both applied and unapplied cash.
• Contribute to month-end closing processes and respond to audit requirements.
• Adhere to established processes, internal controls, and turnaround time expectations.
• Escalate unresolved payment discrepancies to supervisors promptly.
• Perform additional Accounts Receivable and cash application responsibilities as assigned.

Qualifications and Experience

• Minimum of three years’ professional experience in BPO, Finance, Accounts Receivable, Cash Application, or Order-to-Cash functions.
• Graduate degree in any discipline; preferential consideration for Bachelor of Commerce degree holders.
• Past involvement specifically in cash applications or Accounts Receivable is essential.
• Proficiency with ERP or accounting software systems, online banking portals, and payment processing platforms.
• Knowledge of payment methods including ACH, wire transfers, checks, and credit cards.
• Experience working within shared services or multinational corporations is preferred.
• Understanding of customer payment processes and invoice allocations.
• Competent with Microsoft Excel and basic numerical aptitude.
• Strong attention to detail and effective communication skills, both written and verbal.
• Ability to comply with structured procedures and meet deadlines.
• Demonstrated eagerness to learn new systems and payment processing techniques.
• Capability to operate autonomously as well as collaborate within a team environment.
• Willingness to work in shifts aligned with US time zones from 12 PM to 9 PM.