Account Manager - Water Mining/Heavy Division

About ECOLAB

ECOLAB is a global leader dedicated to making the world cleaner, safer, and healthier by offering advanced water, hygiene technologies, and services. Serving industries such as foodservice, food processing, hospitality, healthcare, industrial, and mining, ECOLAB provides solutions that enhance environmental safety, operational efficiency, and sustainability. The company boasts a workforce of over 47,000 employees worldwide committed to delivering tailored customer solutions.

Role Overview

We are seeking motivated and practical Account Manager candidates for our Water Mining/Heavy division based in Queensland. This role involves fostering strong, mutually beneficial customer relationships and ensuring high satisfaction with our service delivery. The successful candidate will employ a consultative sales method to implement system assurance programs aligning with clients' essential business objectives. Responsibilities include leading key accounts, winning strategic competitive accounts, and promoting new technologies to existing customers. The role requires the candidate preferably to reside in the Townsville region, as most clients operate locally. Extensive travel, including overnight stays, will be essential. Comprehensive technical and sales training will be provided.

Key Responsibilities

• Supporting customer service in the sector and assisting with field trials of process reagents.
• Performing equipment testing, water sampling, chemical analysis, and ensuring effective chemical treatment applications.
• Troubleshooting technical issues promptly to maintain continuous chemical treatment of process units and water treatment systems.
• Collaborating with existing Account Managers to develop new business through strategic planning, targeted prospecting, industry networking, and internal team partnerships.
• Building strong client relationships by delivering focused, value-added service.
• Managing customer inventories and overseeing product deliveries.
• Acquiring in-depth knowledge of in-field water and process treatment services.

Candidate Attributes

• Excellent interpersonal and communication skills for engaging internal and external stakeholders.
• Good mechanical aptitude with a hands-on service delivery approach.
• Ability to work independently and remotely.
• Strong determination to succeed and eagerness for continuous learning and development.
• Strong commitment to Safety, Environment, Occupational Health, and Quality standards.

Preferred Technical Qualifications

• Experience in sales or a background in mineral process operations or water treatment.
• Strong problem-solving skills coupled with mechanical and technical aptitude.
• Technical and mechanical reasoning capabilities.
• Valid driver's license.

Benefits

• Flexible working options.
• Annual health and well-being subsidy of $250.
• Options for purchasing additional annual leave and bonus leave programs (MY Days).
• Attractive bonus and incentive schemes.
• Discounts on staff products.
• Access to ECOLAB holiday house located in Lake Taupo, New Zealand.
• Participation in Employee Stock Purchase Plan.

Company Culture and Commitment

ECOLAB promotes a culture prioritizing people, united teamwork, and ownership of outcomes. Diversity and inclusion are core values, with equal opportunity employment guaranteed regardless of race, religion, color, creed, national origin, citizenship, gender identity, sexual orientation, disability, or age. The work environment supports recognition, growth, safety, and well-being.