Account Development Representative

Overview

We seek an Account Development Representative (also called a Sales Development Representative) to lead outbound lead generation efforts targeting the US, APAC, and EMEA markets. Reporting to the Manager, you will qualify prospects and arrange meetings to expand our global presence across multiple Avalara products.

Key Responsibilities

• Conduct outreach via cold calls, emails, LinkedIn, and other channels to generate qualified leads across US, APAC, and EMEA.
• Assess both inbound and outbound leads using defined criteria to identify sales opportunities.
• Develop expertise in articulating and promoting Avalara's product offerings.
• Schedule quality meetings and product demos for the sales team.
• Collaborate closely with marketing and sales to optimize outreach approaches.
• Maintain precise, current records in the CRM system on all outreach activities.
• Exceed weekly and monthly performance goals related to calls, emails, and meetings booked.
• Keep up to date on industry trends, regional market conditions, and competitor activity.
• Encourage customer engagement at promotional events and webinars.
• Work collaboratively with colleagues within the department and across the organization.

Requirements

• Minimum 2 years experience in sales or lead generation, especially in SaaS or technology sectors.
• Understanding of US business customs, time zones, and communication styles.
• Proficiency engaging international prospects in English.
• Prior inside sales experience with a SaaS company.
• Strong skills using CRM and sales engagement software, with emphasis on maintaining accurate outreach records.
• Ability to work flexible hours to cover US time zones.
• Capability to manage multiple sales opportunities simultaneously.
• Comfortable leveraging AI technologies regularly as Avalara is an AI-first company using AI-powered workflows and solutions.

Compensation and Benefits

• Competitive total rewards package including salary, paid time off, and paid parental leave.
• Bonuses available for many employees.
• Health and wellness benefits typically covering private medical, life, and disability insurance (varying by location).
• Inclusive company culture emphasizing diversity, equity, and employee resource groups with senior leadership support.

About Avalara

Avalara is a trailblazer in combining tax compliance and technology. Handling over 54 billion customer API calls and more than 6.6 million tax returns every year, we are a billion-dollar venture aiming to embed our solutions into every global transaction. Our vibrant culture champions innovation, quirkiness, and optimism, empowering employees to succeed uniquely.

Diversity and Inclusion

We are committed to equal employment opportunities regardless of race, color, religion, age, gender, national origin, disability, sexual orientation, veteran status, or other legally protected factors. Reasonable accommodations are available upon request during the recruitment process.