Aboriginal Case Manager - Shepparton

Overview

This is a continuing, full-time position located in Shepparton. The role supports client rehabilitation while working closely with the Aboriginal community. The annual salary range is $89,292 to $96,073, plus superannuation.

This opportunity is reserved for Aboriginal and/or Torres Strait Islander people and will receive priority consideration under the special measures provision of the Equal Opportunity Act 2010.

About the organisation

Community Correctional Services helps protect the community by using approaches that reduce reoffending and connect people with suitable programs, services, and support networks. The service is focused on delivering responsive, culturally respectful support aligned with the department’s Aboriginal Justice Agreements.

Role summary

The Aboriginal Case Manager works with both Aboriginal and non-Aboriginal clients who are subject to court orders. The position involves assessing risk, building case plans, delivering interventions, and working on the factors that contribute to offending. The aim is to help clients complete their orders successfully while also maintaining community safety.

The role may also involve advising the Koori Court during sentencing. A key part of the position is creating and putting into practice cultural support plans for Aboriginal clients, as well as working with Aboriginal justice networks to find the right supports that improve case management outcomes.

Key duties

• Assess client risk and contribute to effective case planning.
• Develop and deliver interventions that address underlying offending behaviour.
• Support clients in completing court order requirements.
• Balance rehabilitation goals with the need to protect community safety.
• Provide cultural support planning for Aboriginal clients.
• Work with Aboriginal justice networks and local service providers to strengthen outcomes.
• Offer advice to the Koori Court when required.

Selection criteria

To be effective in this position, you should bring the following:

• Strong, respectful communication skills when dealing with members of the Victorian Aboriginal community.
• The ability to work effectively with local support services and the Koori Court in managing cases.
• A sound understanding of the Victorian Aboriginal community, including social and cultural factors and current issues affecting it.
• Experience in, or knowledge of, case management practices, including proactive risk management for complex clients.
• The ability to model pro-social behaviour and encourage positive change in people under case management.
• Confidence, assertiveness, and the ability to manage difficult or challenging behaviour.

Benefits

• Competitive salary package.
• Generous leave provisions.
• Clear and transparent performance framework.
• Employee wellbeing support.
• Thorough induction training and ongoing professional development.
• Opportunities for secondments and career advancement.
• Supportive, diverse, and equitable workplace environment.

Application process

Applications should be submitted through the application button on the advertisement and must include a resume and covering letter. Accepted file formats include .doc, .docx, .pdf, .txt, and .rtf.

The selected candidate will need to complete pre-employment screening, which may include reference checks, national police checks, and misconduct screening. Depending on the role, additional checks can include VicRoads checks, driver licence checks, medical assessments, Working with Children Checks, and a Declaration of Private Interests for executive and responsible officer roles.

If you need adjustments to the recruitment process or an alternative format for application documents, you can contact the listed hiring contact. Aboriginal candidates may also reach out for cultural support and guidance during the application process.

Child safe commitment

The department is committed to protecting the safety and wellbeing of children and young people. It has zero tolerance for racism, child abuse, and inequality. Children and young people’s rights, relationships, identity, and culture must be recognised and respected, their voices must be heard, and their concerns acted upon. The workplace aims to provide a culturally safe, child safe, and child-friendly environment for all children and young people it serves or comes into contact with.

Contact

Craig Kelly, Manager, Court Practice, can be contacted on 0428 268 194 or Craig.Kelly@justice.vic.gov.au for further information about the role.

Other information

This role sits within a service that values responsive and culturally appropriate practice. The successful applicant will be joining an environment that supports ongoing learning, development, and service delivery aligned to community needs.