Well Being Coach

About First Stop Health

First Stop Health is dedicated to providing affordable, comprehensive virtual healthcare accessible across the United States 24/7 through multiple platforms. Recognized as one of Fast Company’s Most Innovative Companies, this organization emphasizes an easy-to-use, engaging experience that guides individuals toward healthier lifestyles.

The company offers an extensive benefits package inclusive of health, dental, vision, disability, and life insurance, along with a medical waiver allowance for those opting out of medical coverage. Employees enjoy a remote-first working culture, flexible paid time off including Summer Fridays, a 401k employer match, and monthly phone stipends. Additionally, staff members gain immediate access to First Stop Health virtual care services from their start date.

Position Overview

We are searching for a National Board-Certified Health & Wellness Coach (NBC-HWC) who possesses a robust background in mental health and holistic lifestyle guidance to provide virtual coaching. The role merges mental well-being coaching with broader health support, engaging participants in behavior change and resilience-building through evidence-based, person-centered methods.

Work Schedule

• Commitment of 10-15 hours weekly
• At least two consistent working days each week
• Minimum 2 hours weekly during one of these windows: 4-8pm CT Monday to Thursday or 8am-12pm CT Saturday to Sunday

Key Responsibilities

• Deliver high-quality mental health and wellness coaching via video or phone sessions
• Implement coaching strategies grounded in cognitive behavioral techniques, motivational interviewing, and behavioral science
• Assist participants with goal setting, managing stress, cultivating resilience, and sustaining healthy lifestyle habits
• Collaborate with multidisciplinary care teams to ensure comprehensive whole-person care
• Escalate clinical or safety concerns following established protocols and maintain thorough documentation
• Contribute to a supportive and inclusive team culture
• Document participant engagement and outcomes accurately and timely using organizational standards
• Analyze data and feedback to continuously enhance coaching quality and participant satisfaction
• Engage in ongoing professional development, trainings, and team meetings
• Stay abreast of coaching best practices, behavioral science developments, and mental health trends
• Support non-clinical projects such as content creation, webinars, public speaking, and technology implementation as needed

Required Qualifications

• Active certification as a National Board-Certified Health & Wellness Coach (NBC-HWC)
• Demonstrated expertise in mental health coaching and holistic, lifestyle-oriented care
• Preferred experience providing virtual coaching services
• Excellent organizational skills and detail orientation, with the ability to thrive in a dynamic remote environment
• Strong communicator with a collaborative and client-focused approach

Diversity and Inclusion

First Stop Health is committed to fostering diversity, equity, inclusion, and belonging. Candidates from underrepresented backgrounds are encouraged to apply even if not all qualifications are met, as unique perspectives are valued and welcomed.