Warehouse Officer

Role overview

Townsville City Council is hiring a permanent full-time Warehouse Officer within the Business Services / Procurement division. The role is based in Townsville and follows a 9-day fortnight, with 36.25 hours per week. The position sits at LGO2 level, with a salary of $67,410 to $73,404 per year plus superannuation, depending on the successful candidate’s skills, qualifications, and experience.

What you will do

This role supports the day-to-day running of stores and inventory activities. You will receive, issue, and store goods accurately, making sure stock is managed according to Council procedures and protected from damage wherever possible. The role also involves handling stock enquiries, processing requisitions, and keeping documentation complete and current.

You will maintain accurate records in the Procurement Business Management System, work with the Team Leader Inventory, assist with regular stocktakes, and monitor stock levels to help identify items that need reordering or are being held in excess. A strong service mindset is important, as inventory requests must be handled quickly, accurately, and within agreed timeframes for both internal and external stakeholders.

About you

The Council is looking for a proactive, organised, and detail-oriented person with practical experience in stores or inventory environments. You should be comfortable handling receiving, dispatch, and stock movements, and have a solid understanding of inventory control, purchasing, and stores processes in a medium to large organisation.

You will need to be confident using data entry tools, Microsoft Office, and other business systems, and you should understand workplace health and safety requirements, including safe storage and manual handling. Strong communication, teamwork, problem-solving, time management, and customer service skills are all essential.

Employment details

This is a permanent full-time position. The advertised arrangement is a 9-day fortnight, based on 36.25 hours per week. The application close date is 11:45pm on Tuesday 30 June 2026.

Requirements and conditions

• Experience working in inventory, warehouse, or stores operations, including receiving, issuing, dispatching, and stock handling.
• Working knowledge of inventory management, procurement, and stores functions in a medium to large organisation.
• Ability to enter and manage data accurately using Microsoft Office and other business systems.
• Understanding of workplace health and safety, including safe storage methods and manual handling practices.
• Effective communication skills for working with internal teams and external stakeholders.
• Strong commitment to customer service and quality outcomes.
• Ability to contribute positively in a team environment and support operational objectives.
• Good time management and problem-solving capability.
• Current Class C driver’s licence.
• Current high risk forklift licence.
• Successful candidates must complete drug and alcohol testing during recruitment.
• The Council has a zero-tolerance approach to drugs and alcohol in the workplace.

Benefits

• 5 weeks of annual leave plus 17.5% leave loading.
• 3 weeks of personal/carer’s leave.
• 14 weeks of paid parental leave.
• Domestic and family violence leave.
• Natural disaster leave.
• Personal protective equipment provided.
• Annual wage progression.
• Employer superannuation contribution of up to 13.5% for contributing members.
• Salary sacrifice options.
• Access to learning and development opportunities, including on-the-job learning and formal training.
• Fitness Passport access with discounted membership to selected health and wellbeing facilities.
• Employee loyalty program with discounts at selected local businesses.
• Employee assistance program.

Additional information

Townsville City Council describes itself as the largest local government authority in Northern Australia and places strong emphasis on work-life balance, inclusion, and community impact. The organisation encourages applications from people with diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, people with diverse gender identities and sexualities, people from culturally and linguistically diverse backgrounds, people with disability, and veterans.

Applicants are asked to submit a cover letter of up to 2 pages explaining how their skills, qualifications, and experience align with the role, along with a resume confirming relevant licences and qualifications. Previous applicants are not required to reapply. A position description is available for further information. If adjustments or accessibility support are needed during recruitment, confidential assistance is available via the Council recruitment contacts.

Contact

Contact person: Peter
Contact email: pwp@townsville.qld.gov.au

Attachments

Warehouse Officer - Position Description.pdf