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Voice Process Executive
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 15,000 – INR 25,000 / month
- Openings
- 1
- Posted
- 2 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Open to graduates with good Hindi and English communication skills; freshers are encouraged to apply.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Fairdebt Solutions Pvt. Ltd. seeks motivated and customer-oriented individuals to fill the position of Voice Process Executive. This full-time role is based onsite at HSR Layout, Bengaluru, Karnataka. The primary duty is to communicate with customers via phone to discuss payment matters, address inquiries professionally, and maintain correct documentation of calls.
Responsibilities
- Engage customers over voice calls to support payment-related discussions.
- Resolve customer questions and concerns in a courteous and efficient manner.
- Ensure accurate logging and updating of records during interactions.
Requirements
- Graduate degree completion.
- Proficiency in both Hindi and English with strong communication abilities.
- Basic computer operation knowledge.
- A positive mindset and eagerness to learn.
- Freshers are welcome to apply.
Additional Information
- This is a full-time position requiring physical presence in the office.
- Location is specified as Bengaluru, Karnataka, India, specifically at HSR Layout.
- Immediate joining candidates will be favored.
Work styles they’re looking for
Effective Communication
Customer Communication
Customer Focus
Basic Computer Skills
Professionalism
Positive Attitude
Bilingual communication (Hindi and English)