Virtual Medical Assistant - Remote, PST Hours

Overview

Salvo Health is seeking experienced Virtual Medical Assistants to support our healthcare team remotely. This opportunity is ideal for professionals skilled in patient outreach through outbound calls and adept at managing administrative tasks within a telehealth environment. The position demands a detail-oriented and organized individual who excels in communication and can handle multiple responsibilities independently during the Pacific Standard Time window of 9 AM to 2 PM.

Key Duties

• Conduct outbound patient calls to complete intake procedures
• Oversee patient scheduling including appointments and follow-up coordination
• Perform data entry and maintain patient documentation within electronic health record (EHR) systems
• Monitor incoming patient messages, triage accordingly, and ensure prompt responses
• Maintain accurate and current patient records in compliance with HIPAA standards
• Handle general administrative support tasks for the care team and patients
• Manage patient-related tasks to guarantee timely communication and documentation

Candidate Profile

• Demonstrated experience as a medical assistant or equivalent administrative healthcare role, preferably in virtual settings
• Background in gastrointestinal health conditions is advantageous
• Proficient with EHR platforms such as Epic, eCW, or gGastro
• Experienced in triaging messages and medical charting
• Strong verbal and written communication skills coupled with excellent organizational abilities
• Self-starter capable of managing multiple workflow demands independently
• Familiarity with telemedicine software is beneficial

About Salvo Health

Salvo Health specializes in innovative chronic disease management with a focus on gastrointestinal and metabolic disorders including IBS and obesity. We provide patients continuous, technology-enabled care remotely, anchored by a multidisciplinary team. Our approach uses Remote Patient Monitoring (RPM) covered through insurance and offers comprehensive support beyond episodic treatment.

Our team includes board-certified specialists, dietitians, nurses, and behavioral health professionals who develop personalized care protocols designed for long-term health improvement enhancing patient quality of life.

Benefits and Culture

• Competitive compensation and health insurance plans
• Work fully remotely within specified hours
• Flexible vacation policies
• Dynamic and innovative work environment focused on growth and collaboration
• Commitment to diversity and equal employment opportunity

Additional Information

Applicants should be aware that artificial intelligence tools may be used during the recruitment process for application assessment purposes; however, final recruitment decisions are human-made. For questions regarding data handling during recruitment, applicants may inquire directly.