Vice President, Global Shared Services

About the Company

Proofpoint is a worldwide cybersecurity company focused on protecting people, data, and AI-driven interactions across email, cloud platforms, and collaboration environments. Its solutions are relied on by many major enterprises, including a large share of the Fortune 100, to reduce threats, prevent information loss, and strengthen resilience across human and AI-enabled workflows. The company’s purpose is to help secure the digital world so people can work with confidence.

Working Style and Values

You will join an international team that is redefining cybersecurity through the BRAVE values:

• Bold: willing to think big and innovate.
• Responsive: quick to adapt to feedback, challenges, and opportunities.
• Accountable: committed to strong outcomes and ownership.
• Visionary: future-oriented in solving problems.
• Exceptional: focused on high-quality execution and impact.

Role Overview

This leadership role is responsible for shaping and scaling the global HR Shared Services function. The position focuses on building efficient, technology-enabled HR operations that deliver consistent service across the employee lifecycle while improving governance, compliance, and the overall employee experience.

Strategy and Operations

• Set the direction for global HR Shared Services and champion ongoing operational improvement.
• Manage HR operations across the full employee journey to ensure consistency, scalability, and quality.
• Define service delivery expectations such as SLAs, KPIs, and other performance measures.
• Create and execute multi-year plans to modernize and expand HR shared services worldwide.
• Regularly review and refine the operating model so it remains aligned with business and workforce needs.

Process and Technology

• Build scalable HR processes and service delivery frameworks.
• Guide the development of the HR technology landscape to support automation, self-service, and a stronger employee experience.
• Work with HR and cross-functional partners to simplify workflows and remove unnecessary complexity.
• Spot and implement opportunities to improve processes through digital tools and automation.

Data, Compliance and Governance

• Maintain strong data quality, security, and governance across HR systems and processes.
• Ensure compliance with employment regulations and data privacy requirements across global locations.
• Use reporting and analytics to generate insight, support decisions, and improve performance.
• Put controls and standards in place to drive consistency and reduce global risk.

Leadership and Partnership

• Lead, coach, and develop a high-performing global HR Shared Services and HRIS team.
• Manage through other leaders to grow capability, accountability, and impact across regions.
• Collaborate closely with HR centers of excellence, HR Business Partners, and leaders in IT, Finance, and Legal.
• Act as a trusted advisor on HR operations, shared services, and employee experience.
• Bring alignment across regions, stakeholder groups, and business units in a complex global environment.

Experience and Background

The ideal candidate brings deep experience in HR operations and global shared services, especially within large matrixed organizations. A strong background in transformation, service delivery, technology enablement, and compliance is essential.

Additional Candidate Profile

Success in this role requires a strategic mindset, strong executive presence, solid analytical ability, and an approach that balances accuracy, efficiency, and operational excellence. The role also calls for excellent communication, stakeholder management, and the ability to influence at senior levels.

Why Join Proofpoint

• Competitive pay.
• Comprehensive benefits package.
• Flexibility to shape your career path.
• Flexible working environment.
• Annual wellness and community outreach days.
• Ongoing recognition for contributions.
• Opportunities to collaborate globally and expand your network.

Culture and Inclusion

The company promotes a culture of belonging, purpose, and success. Applications are welcomed from people of all backgrounds, experiences, and perspectives. Support is available during the application or interview process for candidates who need accommodation.

Application Instructions

Interested candidates should submit their application together with any supporting information requested.