Vehicle Detailer

About the company

Clutch is a Canadian online used-car retailer focused on making the process of buying, selling, and owning a vehicle easier. Customers can explore a large inventory online, have the vehicle delivered to their home, and benefit from a 10-day money-back guarantee. The company is headquartered in Toronto and was founded in 2017. It currently operates in Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch has earned recognition on the Globe & Mail’s Top Growing Companies list for five consecutive years and has appeared on Deloitte’s Technology Fast 50 and Fast 500 lists. The business is supported by investors such as D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90.

Role overview

The Vehicle Detailer position has been created to help deliver vehicles that meet Clutch’s presentation standards before they reach customers. You will prepare and clean vehicles in the reconditioning facility, working alongside production teams to support quality, efficiency, and delivery timelines.

Key duties

• Carry out detailed interior and exterior vehicle cleaning, including washing, vacuuming, polishing, and sanitizing, while meeting cleanliness and production targets.
• Use the company’s standard detailing process to deliver consistent quality within required timeframes.
• Check vehicles for cleanliness issues and spot areas that need extra attention.
• Select and use the correct tools, chemicals, and detailing methods to meet company standards.
• Complete all detailing work before vehicles move to the next production stage or are delivered to customers.
• Track detailing supply levels and ask for replenishment when stock runs low.
• Handle detailing equipment safely and keep it in good working condition.
• Follow safety procedures and use chemicals correctly.
• Keep work bays and surrounding areas tidy, organized, and free from hazards.
• Work with production and quality assurance teams to help meet daily workflow goals.

Requirements

• High school diploma or an equivalent qualification.
• A valid Nova Scotia Class 5 driver’s license.
• A clean driving record with no major violations.
• Strong focus on detail and consistency.
• Good physical ability, including lifting up to 50 lbs and handling repetitive tasks such as bending and standing.
• Availability for a full-time 40-hour workweek, with overtime when business needs require it.

Additional requirements and notes

• Good communication skills and the ability to work through issues professionally.
• A customer-oriented mindset.
• Comfort working both independently and as part of a team.
• Flexibility to work in a reconditioning facility environment.
• The role involves both physical and mental effort.

Nice to have

• Prior experience in automotive detailing or production work.
• Familiarity with facility equipment and inventory handling.

Benefits

• Autonomy and ownership, with the chance to shape your process and influence the workforce.
• The opportunity to contribute to improving the car-buying and selling experience in Canada.
• Clear ownership of vehicle presentation work during a high-growth period.
• Compensation designed to remain competitive in the market.
• Strong health and dental coverage.
• For permanent full-time employees, benefits start on day one and include healthcare, dental, vision, prescriptions, life insurance, and dependent coverage.

Compensation

The pay rate is $17.00 per hour. Compensation is determined using objective factors such as skills, performance, market benchmarking, responsibilities, and working conditions.

Employment type

This is a permanent full-time position.

Inclusion and accommodation

Clutch states that it is committed to an inclusive workplace where everyone has the opportunity to succeed. Candidates who need accommodations during any stage of the interview process can request support by emailing [email protected].