Flix

Train Operations Dispatcher (m/w/d)

Flix

Berlin, Germany · Full Time

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Experience
Any
Salary
Openings
1
Posted
1 week ago
Work mode
In office
Eligibility
Candidates with strong German language skills, initial English knowledge, and relevant dispatching experience in railway, long-distance, or transport operations are encouraged to apply. Applications are also welcome from people who do not meet every single requirement but are motivated to contribut…
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Where you'll work

Job description

Role overview

FlixTrain is looking for a dispatcher to support smooth rail operations in its network in Berlin. In this position, you will help keep services stable, on time, and customer-focused by coordinating rolling stock and train crew, making operational decisions during disruptions, and working closely with an experienced control-center team.

The role sits in a dynamic environment where you contribute directly to the future of travel while benefiting from strong pay, broad employee benefits, and clear development opportunities.

Key duties

  • Plan and coordinate vehicles and train staff in day-to-day rail operations.
  • Respond to disruptions, delays, and exceptional situations with practical operational decisions.
  • Record incidents and keep communication flowing with management and operations teams.
  • Provide timely passenger updates when service changes occur.
  • Work within a structured 24/7 shift system as part of a team.
  • Help maintain quality and safety throughout the operating process.
  • Support and mentor new colleagues during onboarding.

What you bring

  • Very good German skills at C1 level or above; basic English is an advantage.
  • Prior experience in dispatching, ideally in long-distance transport, railway operations, or traffic control.
  • Resilience, confidence in decision-making, and the ability to assert yourself when needed.
  • A structured approach with strong focus on solutions.
  • Good teamwork and communication skills when dealing with colleagues and train crews.
  • Comfortable using a PC, email, and common office software.
  • Willingness to work shifts, including nights, weekends, and public holidays.

Benefits and offers

  • A secure role with compensation above the market average.
  • 12 complimentary Flix vouchers and 12 discount vouchers for friends and family.
  • A Deutschlandticket for flexible mobility.
  • A fixed shift roster and office-based work model designed to support work-life balance.
  • Confidential one-to-one counseling, courses, and stress-management support for you and up to four family members.
  • Extensive training and paid learning sessions, especially during onboarding.
  • A mentoring program with experienced colleagues to help you learn faster and grow professionally.
  • Dog-friendly office environment.
  • Discounted Urban Sports Club membership, JobRad, and access to a corporate benefits portal with savings across many everyday categories.

Additional information

Flix emphasizes simple, safe, and affordable travel for passengers and employees alike. The company is growing quickly and offers room to make an impact, shape the way work is done, and develop your career in a team where individual contributions matter.

The company encourages applications from candidates who may not meet every requirement but believe they can add value and make a difference.

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