Third Key Holder

Role Overview

Ardene is looking for an upbeat, customer-focused Third Key Holder to join its Kitchener store team. This position supports visual presentation, merchandising, and marketing execution while working closely with store leadership to keep the store and stockroom running smoothly. When the Store Manager and Assistant Manager are not available, this role takes charge of day-to-day store operations.

What You’ll Be Doing

• Leading store operations in the absence of the Store Manager and Assistant Manager, including opening and closing routines, keeping the store clean, restocking, merchandising, customer service, and supervising teammates.
• Creating a welcoming shopping experience by greeting customers, recognizing them, re-engaging shoppers when needed, and staying informed about product details.
• Handling sales transactions at the cash register.
• Following all company policies and procedures.
• Helping the Store Manager uphold company standards and the employee handbook.
• Taking on other duties related to the role as assigned by the Store Manager.

Qualifications

• At least 1 year of retail experience is required.
• High school completion is considered an advantage.
• Strong ability to sell and deliver excellent customer service.
• Good time management and prioritization skills.
• Clear communication and strong interpersonal skills.
• Comfortable delegating tasks and taking ownership of outcomes.
• Ability to guide a team in a positive, inclusive way.

Physical Demands

• Must be able to stand for long periods and use a ladder when needed.
• Should be able to move, lift, and manage merchandise and fixture boxes throughout the store, up to 30 pounds.

Availability

• Must be available for day shifts, evenings, and weekends.

Compensation

The expected pay for this position is between $18.45 and $18.95 per hour.

Ardene follows minimum wage requirements. Please note that after a minimum wage change, it may take up to three months for the wage details in the job description to be updated.

Additional Information

This posting is not a complete list of every duty. The employee may be asked to handle other related tasks based on business needs.

Why Join Ardene

• Friendly and energetic workplace
• Flexible scheduling
• Employee discount
• Enhanced eligibility for Ardene Rewards
• Paid birthday off
• Supportive and caring management team
• Wellness initiatives
• Fun contests and activities
• Growth and advancement opportunities

About Ardene

Ardene is a leading North American fashion retailer offering apparel, footwear, and accessories at affordable prices. Founded in 1982 as a jewelry and accessories business, the company now operates more than 250 stores across Canada, the USA, and international markets, along with its website and app.

The company promotes fashion that is accessible, confident, and full of energy. Its focus includes customer experience, sustainable practices, mental health, diversity and inclusion, engagement, recognition, and mindfulness programs that help employees grow personally and professionally.