The Warehouse Group

Tech Solution Specialist - InStore

The Warehouse Group

Christchurch, Canterbury Region, New Zealand · Full Time

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Experience
Any
Salary
Openings
1
Posted
1 day ago
Work mode
In office
Eligibility
Candidates who enjoy technology, are customer-focused, and are willing to work onsite at the Noel Leeming Northlink store in Christchurch may apply. Experience in sales, installation, or customer service is highly relevant.
Resume
Required to apply

Where you'll work

Job description

Company Overview

The Warehouse Group is a major New Zealand retailer with a strong local legacy and a clear aim: to help people in Aotearoa live better every day. The business is guided by three values — Think Customer, Own It, and Do Good — and is focused on making sustainable living practical and affordable for everyone.

About the Role

As part of Noel Leeming within The Warehouse Group, this role sits in a fast-moving technology and appliances environment where customer experience is central. The Services team supports customers with end-to-end solutions, including live demonstrations, advice, troubleshooting, delivery, installation, and setup in homes, workplaces, and stores.

This opportunity is ideal for someone who enjoys technology, puts customers first, communicates clearly, and can solve problems with a proactive, can-do approach.

Working Arrangement

The role is based at the Noel Leeming Northlink store in Christchurch, Canterbury, New Zealand. Working days are Wednesday to Saturday, from 8:30am to 5:30pm, for a total of 42 hours per week.

Key Duties

The position focuses on helping customers choose and use technology solutions effectively, while delivering a high level of support throughout the service journey.

What You Need to Bring

You should be comfortable working with technology, dealing with customers, and resolving issues confidently. A willingness to keep learning through onsite training and accreditations is also important.

What the Employer Offers

The package includes a base rate plus incentives, a paid birthday day off, generous discounts across the company’s brands, the option of 5 or 10 extra lifestyle leave days, and 10 days of annual sick leave.

Additional Information

The Services team is described as a knowledgeable, enthusiastic group that takes pride in understanding products, asking the right questions, and delivering tailored solutions. This role offers the chance to build expertise on the job and grow your career in a supportive, learning-focused environment.

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