Team Member - Procurement Operations

Role overview

This role sits within GSS Sourcing & Procurement and focuses on Express Pay purchase orders and supplier payment requests in a busy, high-volume environment. The position involves reviewing and preparing purchase request details, processing supplier payments, and supporting continuous improvement initiatives for the Express Pay process.

About the team

Global Supplier Services (GSS) partners with business teams to identify suitable suppliers, manage competitive sourcing, negotiate contracts, and help ensure goods and services are delivered efficiently and cost-effectively across the organization. The team operates across 11 countries with more than 600 members and supports source-to-pay activities, supplier relationship management, payment operations, and customer experience.

What you will do

• Review Express Pay requests for quality and completeness, including checks in Ariba.
• Work with suppliers and line-of-business partners to gather the information needed for each request.
• Handle Express Pay payment review and process payments to suppliers.
• Carry out SAP and OFAC checks as part of the workflow.
• Create requisitions in Ariba based on the intake form.
• Provide responsive service to internal customers and help improve the end-user experience.
• Meet a 24–48 hour SLA for processing requests.
• Ensure work accuracy so it passes monthly internal audit review.
• Contribute to process enhancements, requirement gathering for improvements, test-script preparation, and test execution.
• Take on related stretch assignments and project work as needed.

What we are looking for

The role calls for someone with at least 1 to 2.5 years of experience in data processing, procurement, accounts payable, customer service, or an operations setting. You should be comfortable working with Word, Excel, SharePoint, and web-based tools. Experience with SAP, Oracle, Ariba (ePurchase), or Concur is an added advantage. Familiarity with procure-to-pay or source-to-pay operations and supplier data management is helpful. The role also requires flexibility to work shifts, which may include US hours.

Core competencies

Strong attention to detail, an analytical approach to troubleshooting, and the ability to adapt to process or policy changes are important. You should be able to build strong client relationships, communicate clearly in writing and speaking, analyze reporting data, work effectively both independently and in a team, and manage time and priorities well.

About the employer

JPMorganChase is a long-established financial services organization serving consumers, small businesses, and large corporate, institutional, and government clients. It operates across investment banking, consumer and business banking, commercial banking, payment processing, and asset management. The company emphasizes diversity, inclusion, and equal opportunity, and provides reasonable accommodations for applicants and employees with religious, mental health, or physical disability needs.

Additional information

This is a full-time onsite role based in Bengaluru, Karnataka, India. The work environment is fast-paced and high volume. No salary, stipend, duration, or number of openings was specified in the source.