Supply Chain Manager

About Top Health Ingredients

Top Health Ingredients is a family-run business that specializes in innovative plant-based ingredient solutions targeted at the food and beverage industry. With over ten years in the market, they provide rigorously sourced, high-quality ingredients that are free from GMOs and common allergens, backed by third-party testing. Their mission is to aid brands in solving intricate formulation challenges such as reducing sugar, enhancing fiber, and offering clean-label protein alternatives. The company emphasizes quality, sustainability, and transparency to support clients in thriving within fast-growing, competitive segments and fostering a healthier, sustainable future.

Role Overview and Responsibilities

The role requires a dynamic, customer-focused leader with a minimum of five years' experience to manage supply chain operations. This versatile position demands someone with leadership skills, initiative, and a positive approach. Effective communication and negotiation abilities are essential to foster mutually profitable supplier relationships. Key duties include:

• Building and maintaining strong ties with current suppliers ensuring consistent delivery of high-quality, compliant products while negotiating optimal terms and contracts.
• Regularly researching and evaluating new suppliers, manufacturers, and products through data-driven sourcing decisions.
• Managing the Request for Proposal (RFP) processes by gathering pricing and availability details to meet customer demands.
• Monitoring global commodity pricing and currency trends to inform negotiation strategies and mitigate risks.
• Collaborating with freight and shipping providers to guarantee timely, cost-efficient order delivery.
• Overseeing the supply chain department budget in partnership with Finance, managing expenditures and assisting in budget planning.
• Enhancing forecasting models, inventory control, procurement functions including purchase order generation, and manufacturer communication to maintain optimal stock.
• Leading and mentoring direct reports to meet goals and enhance skills.
• Coordinating with sales and marketing to align forecasts with business goals and contractual requirements.
• Implementing and tracking KPIs to assess supplier performance in service, delivery, quality, and cost.
• Managing inbound shipments with freight forwarders, manufacturers, and third-party logistics warehouses.
• Working alongside the QA Director to comply with FDA, CBP, and CBSA regulations.
• Promoting a culture of continuous improvement focused on cost efficiency, employee engagement, and retention.

Education and Experience

• Post-secondary diploma or bachelor's degree in business administration, logistics, purchasing, or supply chain management.
• Equivalent combinations of education and experience in purchasing or supply chain will also be considered.

Required Skills and Qualifications

• Experienced negotiator with a track record of achieving beneficial agreements, adopting an assertive yet collaborative approach.
• Excellent leadership and mentoring skills to grow and support the supply chain team.
• Exceptional written, verbal, interpersonal, and customer service communication skills.
• Mandarin language proficiency is advantageous due to regular interactions with Chinese suppliers and manufacturers.
• Embodiment of company core values in dealings with internal and external stakeholders.
• Proactive in facilitating cross-functional collaboration and eliminating operational silos.
• Strong analytical, forecasting, planning, problem-solving, and time management capabilities.
• High attention to detail, self-driven, able to meet deadlines, and capable of autonomous decision-making.
• Upholds the highest standards of professional ethics and integrity.
• Experience in inventory management, planning, forecasting, and familiarity with warehouse operations and procedures.
• Robust understanding of business processes and accounting systems.
• Advanced computer proficiency including expert Excel skills (pivot tables, complex formulas), Access, and ERP software; familiarity with Microsoft Dynamics is a plus.
• Willingness and ability to undertake international travel to visit global manufacturers.

Additional Information

The organization offers comprehensive medical benefits, an RRSP matching program, and a hybrid work-from-home arrangement. Compensation will be aligned with the candidate's experience level.