Star Development Coordinator (OYO)

Role overview

The Star Development Coordinator is tasked with hiring capable Jaza Stars (sales agents) for newly launched sites. This role oversees the full cycle of recruiting, training, and onboarding new Jaza Stars for expansion locations, making sure every hire is well prepared to run the hubs and support the company’s targets.

Accountabilities

• Run the complete hiring workflow for new-site Jaza Stars, including sourcing, screening, interviewing, and selection, with a focus on candidates whose ambitions and goals fit the organisation.
• Take ownership of training and assessment for selected recruits, keep learning materials current, and ensure all onboarding steps and required records are completed and stored correctly.

Core responsibilities

• Promote open Jaza Star roles widely when new expansion sites need staff.
• Track interest levels from applicants and make sure the candidate pool is strong enough for interviews and training.
• Coordinate all logistics needed for interviews and training sessions at each expansion site.
• Carry out interviews, classroom sessions, and on-site training for potential Jaza Star hires.
• Spot key topics that should be emphasised in training and share recommendations to improve the training content.
• Keep classroom and field training resources updated by flagging additions or changes for the QA Expansion Operations team.
• Complete all onboarding requirements for new hires and ensure documents are submitted accurately.
• Register Jaza Stars on the dashboard and activate their accounts on the Star App.
• Prepare employment contracts, obtain signatures, and upload the signed copies to the drive.
• Update the Jaza Star registry with the details of newly recruited staff.

Qualifications and skills

• A bachelor’s degree in any relevant discipline.
• Experience recruiting talent in rural settings.
• Strong ability to source candidates through local networks, community contacts, and local job boards.
• Ability to present the company as an appealing local employer.
• Experience creating recruitment approaches tailored to specific communities.
• Comfort conducting face-to-face interviews.
• Ability to evaluate both job-related ability and cultural fit in community-based environments.
• Capacity to handle the full recruitment process in low-resource rural settings.
• Good planning and prioritisation skills to keep hiring moving efficiently, even when candidate numbers are limited.
• Strong problem-solving ability for issues such as long hiring cycles and small local talent pools.
• Excellent interpersonal and relationship-building skills for building trust in close-knit communities.
• Knowledge of local languages or dialects is an added advantage, especially for remote or rural work.
• Ability to work independently, engage with diverse groups, and travel regularly to remote locations.

Required skills

• Communication
• Recruitment
• Community recruitment
• Stakeholder management