Spa Service Expert

Role overview

This position is part of the spa team in Doha and focuses on creating a polished, memorable guest experience. The role supports day-to-day spa operations and helps ensure each visitor receives attentive, professional service throughout their visit.

What you will do

The spa service expert contributes across several guest-facing and operational tasks. Typical duties include promoting spa treatments and retail offerings, arranging reservations, confirming appointments, answering service-related questions, welcoming guests, and handling payments so that each transaction feels seamless and part of the overall experience.

The role also requires consistent attention to workplace safety, adherence to company policies and procedures, and maintaining high standards in quality, appearance, and communication. The job involves extended periods of standing, walking, or sitting, movement across uneven or slippery surfaces, working with reservation systems, and handling light physical tasks such as lifting, carrying, pushing, pulling, reaching, bending, twisting, and stooping within stated weight limits.

Additional information

Job number: 26074797

Job category: Spa

Location: Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar

Schedule: Full time

Remote status: No

Position type: Non-management

Preferred qualifications

A high school diploma or an equivalent GED is preferred for this role. No prior related work experience is required, and there is no supervisory experience requirement. No license or certification is needed.

Employer note

The employer states a commitment to equal opportunity and non-discrimination on protected grounds, including disability, veteran status, and other legally protected categories. The workplace values diverse backgrounds, professional growth, recognition, training, and a collaborative luxury hospitality environment.

Brand context

The hotel brand emphasizes thoughtful, heartfelt hospitality and a guest-first approach. The luxury portfolio described here highlights confidence, innovation, genuineness, and intuition, along with a culture focused on well-being, camaraderie, development, and delivering exceptional service.

Physical and operational expectations

Success in this role depends on being able to manage guest interactions with professionalism, use reservation software accurately, and perform physical tasks safely while maintaining a welcoming presence and consistent service standards.