Server

Role Overview

Join our hospitality team as a Server at The Chedi Al Bait, Sharjah, delivering outstanding guest service in a luxurious onsite hotel environment. Your role is fundamental in ensuring each guest enjoys a memorable experience through attentive and professional service.

Key Responsibilities

• Warmly greet guests by name when known and assist with comfortable seating arrangements.
• Provide attentive service within your designated station under management supervision.
• Possess comprehensive knowledge of the menu, including food and beverage options and preparation methods to inform guests accurately.
• Anticipate and respond proactively to guests' needs to enhance satisfaction and foster strong relationships.
• Promptly report any guest complaints to supervisors for resolution.
• Place accurate orders with kitchen staff and ensure all necessary equipment is properly arranged on tables.
• Maintain stocked cabinets and drawers with adequate mis-en-place to enable efficient service operations.
• Adhere to grooming standards and wear the prescribed uniform consistently.
• Ensure the cleanliness and orderliness of the dining outlet at all times.
• Remain informed about all hotel facilities to assist and guide guests effectively.
• Perform daily inventory checks of supplies and equipment.
• Carry out additional side duties as assigned by supervisors or managers.

Essential Requirements

• Previous experience in a waitress or guest-facing hospitality role.
• Strong communication and interpersonal abilities.
• Good understanding of food and beverage service and preparation techniques.
• Capacity to efficiently manage multiple tasks in a fast-paced environment.
• High attention to detail and dedication to cleanliness and guest satisfaction standards.
• Neat and presentable appearance aligning with hotel protocols.
• Willingness to work flexible hours including weekends and holidays.
• Collaborative team player with a positive and proactive mindset.
• Organizational skills to handle inventory and prepare stations properly.

Desirable Qualifications

• Experience in luxury hotels or fine dining establishments.
• Familiarity with international hospitality service standards.
• Capability to communicate in multiple languages is an advantage.

Benefits and Perks

• Attractive competitive remuneration.
• Opportunities for professional training and growth.
• Provided uniform and meals during shifts.
• Career advancement possibilities within an esteemed hospitality group.
• Supportive and dynamic team atmosphere.