Senior Strategic Operations Manager

Role overview

This opportunity is for a senior strategic operations professional in Ireland, offered through a partner company that will handle applications and the next steps in the hiring process. The role sits in a fast-moving marketplace setting and is centered on improving operational performance, customer experience, and long-term business growth.

As a hands-on operator, you will own important initiatives from early strategy to execution and scale. The position brings together analytical decision-making, process improvement, and cross-functional leadership to build efficient, scalable solutions.

You will work closely with Product, Sales, Support, and Operations teams to uncover opportunities, shape strategy, and deliver measurable outcomes. The role suits someone who is comfortable with ambiguity, enjoys solving complex problems, and can turn insight into action.

Key accountabilities

• Take ownership of important operational areas by identifying priorities, setting direction, and driving delivery as a strategic operator.
• Use advanced SQL and data analysis to uncover insights, assess performance, and inform business decisions.
• Shape growth plans for product lines by working with internal teams to improve offerings, streamline funnels, and raise customer engagement.
• Set, monitor, and report on operational OKRs, KPIs, and other performance measures to support ongoing improvement.
• Review and enhance the performance of products, features, teams, and operational processes.
• Run cross-functional initiatives aimed at scaling operations, improving workflows, and increasing organizational efficiency.
• Build go-to-market support for new initiatives, including vendor coordination, evaluation of business applications, onboarding, and operational readiness.
• Partner with internal stakeholders to strengthen collaboration, improve core functions, and elevate customer and partner experiences.
• Share recommendations, insights, and project results with leadership and other decision-makers.

Requirements

• At least 4 years of experience in sales operations, revenue operations, technology operations, business analytics, project management, or a related area.
• Strong command of SQL, with daily hands-on use for data manipulation, analysis, and reporting.
• Excellent analytical ability, including the skill to turn complex datasets into practical recommendations using analysis and visualization tools.
• Advanced working knowledge of Excel or Google Sheets.
• Experience creating and improving CRM workflows, processes, and integrations that support business goals.
• Demonstrated ability to design and refine end-to-end operational processes for new products and ongoing business operations.
• An operations-first mindset with a focus on simplifying work, increasing efficiency, and achieving results.
• Strong leadership across functions, with experience coordinating both internal and external stakeholders.
• Clear written and verbal communication skills, with the ability to explain complex findings and recommendations in a simple way.

Benefits

• Competitive compensation with equity potential in a fast-growing environment.
• A choice of healthcare benefit options.
• Flexible remote working.
• Responsible Time Off policy.
• 401(k) matching.
• Support and opportunities for meaningful career progression.
• Annual company offsite event.

Application and hiring process

This role is listed by a partner company, and that partner will manage applications as well as the next stages of the process. The selection approach uses AI-supported matching to review applications quickly and fairly against the role’s core requirements, after which the strongest candidates are shortlisted and shared with the hiring company. Final hiring decisions and any interviews or assessments are managed internally by the hiring company.

Privacy and data use

Submitting an application means your personal data may be processed for candidate evaluation and shared with the hiring employer. This is done on the basis of legitimate interest and pre-contractual measures under applicable data protection laws, including GDPR. You may exercise your rights to access, rectify, erase, or object at any time.

AI tools may also be used in parts of the hiring workflow, such as reviewing applications, analyzing resumes, assessing responses, and flagging potential inconsistencies or verification signals from the information provided. These tools support the recruitment team but do not replace human judgment, and all final hiring decisions are made by people. Contact the recruiter for more information about data handling.