Senior Strategic Operations Manager

Role overview

This opportunity is posted on behalf of a partner employer, which handles all applications and the hiring process. The role is for a Senior Strategic Operations Manager located in the United States.

You will help strengthen operational performance and support strategic expansion in a fast-paced marketplace setting. The position is centered on high-impact ownership, moving initiatives from planning through execution and scaling.

It blends analytical decision-making, workflow improvement, and cross-functional coordination to enhance customer outcomes and overall business performance. You will work closely with Product, Sales, Support, and Operations teams to uncover opportunities and turn them into measurable improvements.

This role suits a practical problem solver who is comfortable working through uncertainty and converting data into action. You will contribute to the design of operational strategy and help build scalable systems that support long-term growth.

Key accountabilities

• Take ownership of important operational domains, setting priorities, identifying opportunities, and driving initiatives through to completion.
• Apply advanced SQL and data analysis to uncover insights, review performance, and inform strategic choices.
• Shape growth plans for product lines by collaborating with internal teams to improve offerings, refine funnels, and raise customer engagement.
• Create, monitor, and communicate operational OKRs, KPIs, and performance measures to support ongoing improvement.
• Track and enhance the performance of products, features, operational groups, and core business workflows.
• Run cross-functional projects aimed at scaling operations, streamlining processes, and improving organizational effectiveness.
• Build go-to-market plans for new initiatives, including vendor coordination, assessment of business applications, onboarding workflows, and operational enablement.
• Work with internal stakeholders to strengthen networks, improve company functions, and elevate customer and partner experiences.
• Present recommendations, insights, and project results to leadership and other decision-makers.

Required profile

• At least 4 years of experience in sales operations, revenue operations, technology operations, business analytics, project management, or a closely related field.
• Strong hands-on SQL ability, with regular use of data manipulation, analysis, and reporting.
• Advanced analytical capability, including the skill to turn complex datasets into clear, actionable insights using analysis and visualization tools.
• Highly proficient in Excel or Google Sheets.
• Experience building CRM workflows, processes, and integrations aligned to business goals.
• Demonstrated success in designing and improving end-to-end operating processes for both new products and existing functions.
• An operations-oriented approach with a focus on simplifying work, improving efficiency, and delivering outcomes.
• Strong cross-functional leadership experience with both internal and external stakeholders.
• Excellent written and verbal communication skills, including the ability to explain complex analysis and recommendations in a clear way.

Compensation and benefits

• Competitive salary and equity opportunities in a high-growth environment.
• Several healthcare plan options.
• Flexible remote work arrangement.
• Responsible Time Off policy.
• 401(k) matching.
• Support and opportunities for meaningful career advancement.
• Annual company offsite event.

Privacy and hiring process

Applications are reviewed through an AI-supported matching process to help shortlist candidates quickly, objectively, and fairly against the role’s core requirements. The shortlist is then passed to the hiring company, which manages interviews, assessments, and final decisions internally.

By applying, you acknowledge that your personal data may be processed to assess candidacy and shared with the hiring employer in line with applicable data protection laws, including GDPR. You may request access, correction, deletion, or objection regarding your data at any time.

AI tools may assist with parts of the hiring workflow, such as resume review and response analysis, but they do not replace human judgment. Final hiring decisions are made by people. For more information about data processing, you may contact the employer.