Senior Product Manager, Rx eCommerce

About Redcare Pharmacy

Redcare Pharmacy stands as Europe's premier online pharmacy, driven by a dedicated team and innovative technology. Our mission "Until every human has their health" guides us to foster a supportive and motivating workplace where every team member is appreciated and inspired to make a meaningful impact. If you're looking to build a purposeful career that aligns with your values, join us and embark on your journey with #Redcareer.

About the Role

As Senior Product Manager, Rx, you will take ownership of the complete digital prescription process, from the initial prescription upload to the checkout and order confirmation stages. Your role will involve crafting seamless and engaging user experiences for millions of customers, integrating the latest in AI and data-driven strategies to redefine online healthcare accessibility.

Key Responsibilities

• Manage the entire digital prescription workflow, continuously refining features such as prescription capture and health insurance card scanning through to order finalization.
• Develop and implement product strategies using customer insights, analytics, and controlled experiments like A/B testing to boost conversion rates, customer satisfaction, and sustainable growth.
• Explore and integrate AI, personalized recommendations, and intelligent functionalities to enhance customer engagement and increase average basket size.
• Collaborate closely with cross-functional teams including Engineering, UX, Pharmacy, Legal, Commercial, and Data to create scalable, compliant, and customer-oriented product solutions.
• Set clear product objectives by translating business goals and user feedback into a results-driven roadmap focused on improving conversion, digital prescription orders, and overall user experience.

Candidate Profile

• Possess at least seven years of Product Management experience, ideally in eCommerce, marketplaces, or consumer technology, with demonstrated commercial success.
• Comfortable working in complex and regulated sectors, adept at balancing an excellent customer interface with compliance and business requirements.
• Experienced in product analytics, data-driven decision making, experimentation including A/B testing, and conversion optimization.
• Enthusiastic about AI in product innovation, with hands-on experience using AI tools such as ChatGPT, Codex, or similar for rapid prototyping and development; familiarity with healthcare or pharmacy sectors is a plus.

Additional Information

• Onboarding: Comprehensive welcome program to help new employees integrate smoothly from day one.
• Health and Wellness: Access to Urban Sports Club membership enabling participation in diverse fitness activities.
• Flexible Workspace: Opportunity for remote work up to 20 days annually across the EU, depending on role requirements.
• Personal Development: Support for continuous learning through internal and external training programs.
• Mobility: Provision of a Deutschland Ticket for unlimited travel across Germany.