Senior Manager – Corporate Planning

About QNB Group

Founded in 1964 as Qatar’s first domestically owned commercial bank, QNB Group has expanded into the largest banking institution across the Middle East and Africa. Its footprint now spans more than 31 countries across three continents, offering a broad suite of modern financial products and services. The organisation employs over 28,000 people, serves up to 20 million customers, and operates through 1,000 locations supported by an ATM network of 4,300 machines.

The bank is among the region’s top-rated financial institutions, with strong assessments from Standard & Poor’s (A), Moody’s (Aa3), and Fitch (A+). It has also received multiple awards from major international finance publications. Reflecting its sustained financial strength and global expansion, QNB is recognised by Brand Finance Magazine as the most valuable banking brand in the Middle East and Africa. The group also maintains an active community engagement programme through sponsorship of social, educational, and sporting initiatives.

Role Purpose

This position is responsible for supporting the development and ongoing improvement of the Corporate Planning function across QNB’s operations in Doha, branches, representative offices, and subsidiaries. The role contributes to defining KPIs across financial and non-financial areas, supports the quarterly performance management cycle, and helps analyse scorecards and performance data to produce meaningful insights on strategy execution. It also partners with strategy development and PMO teams to shape annual business plans and align them with strategic initiatives, performance management, project portfolios, and CapEx planning.

Key Responsibilities

• Ensure the annual business plan is closely aligned with the bank’s strategic priorities.
• Prepare and present Group-wide business plan and performance management updates for Executive Management and the Board on a regular basis.
• Apply established KPIs and best practices in the Senior Manager, Corporate Planning role.
• Encourage cost discipline, operational efficiency, and productivity to reduce waste and improve value delivery.
• Operate within the authority delegated to the role.
• Collect inputs from all relevant stakeholders within the required timelines and quality standards to build the annual Group-wide business plan.
• Coordinate with business and support divisions on planning inputs, balanced scorecards, and performance management matters as directed by the VP, Corporate Planning.
• Handle requested KPI changes during the year in alignment with senior management and the VP, Corporate Planning.
• Support planning and KPI alignment work with subsidiaries.
• Analyse KPI performance management data and provide practical, value-added recommendations to the VP, Corporate Planning.
• Coordinate corporate planning activities across the Group.
• Track the preparation of business plans for business units and support functions across the five dimensions: financial, customer, process, organisational, and risk.
• Maintain consistency and alignment across all Group-wide business plans.
• Monitor, review, and update business plans and scorecards, including KPIs, goals, and objectives, as part of Group performance management.
• Assist in defining, maintaining, and refining non-financial KPIs for business and support divisions across the Group-wide performance framework.
• Work closely with Financial Control on financial KPI inputs.
• Work closely with Group Risk on risk-related KPI inputs.
• Support subsidiaries in preparing business plans and ensure consistency with subsidiary strategy and QNB Group strategy.
• Ensure Group standards, tools, and methodologies for business planning, performance management, and Group PMO are adopted by the assigned subsidiary.
• Create, manage, and refresh dashboards and other tools used to track progress against strategic objectives and organisational priorities.

Requirements

• Bachelor’s degree from a university; a Master’s degree is considered an advantage.
• Minimum 8 years of professional experience, including at least 3 years in a similar role within a reputable financial institution.
• Background in business and/or functional roles, or relevant exposure.
• Prior experience in corporate planning and performance management.
• Familiarity with management consulting practices is preferred and will be considered an advantage.
• Experience with performance management, balanced scorecard frameworks, and management information systems (MIS).
• Strong understanding of the operations and functions of different business and support divisions within a financial institution.
• Well-developed numerical, analytical, and evaluative capabilities.
• Ability to work within legal, regulatory, and internal compliance requirements, including AML & CTF, sanctions, data protection, fraud control, whistleblowing, conflict of interest, and insider dealing policies.
• Capacity to work under the Three Lines of Defence framework and support RCSA, KRI, incident reporting, and remediation activities as required.
• Willingness to complete mandatory bank training and maintain the competence required for the role.
• Availability to attend mandatory internal and external seminars as directed by the bank.
• Documents required with the application: resume/CV, passport, and educational certificates.

Additional Information

The role is based in Doha, Qatar and follows a full-time, on-site working model.

Legal, Regulatory, and Risk Responsibilities

The incumbent must comply with all relevant legal, regulatory, and internal compliance obligations. This includes the bank’s policies on AML & CTF, sanctions, data protection, fraud control, whistleblowing, conflict of interest, and insider dealing. The role also requires effective application of the Three Lines of Defence approach to identify, measure, monitor, manage, and report risk, along with support for RCSA, KRI, incident reporting, and remediation activities where applicable.

Learning and Development

The position requires a sound understanding of the relationship between strategy and corporate planning, as well as balanced scorecard principles. The successful candidate is expected to actively identify opportunities for self-development and continue building role-related knowledge.