Senior Director, Product Management

Role overview

This is a senior leadership opportunity for a product executive who can shape strategy and deliver execution across a technically complex, fast-growing AI-powered commerce platform. The position is based in the United States and supports a portfolio spanning analytics, search, authentication, billing, and enterprise data systems across several connected businesses, including BigCommerce, Feedonomics, and Makeswift. You will combine strategic ownership with hands-on operational leadership, guiding end-to-end product performance, commercial outcomes, and cross-functional delivery at scale.

The role calls for someone comfortable working through ambiguity, organizing complexity, and influencing company-wide priorities. You will partner closely with engineering, data, and go-to-market leaders, while also contributing to executive-level decisions that shape investment and direction across the business.

Key accountabilities

• Set and steer the strategy, execution, and performance for a portfolio of foundational platform products across interconnected domains.
• Build and maintain product vision, roadmap, and lifecycle plans for APIs, data platforms, enterprise search, and identity/billing systems.
• Own portfolio-level profit and loss responsibility, develop business cases, and influence investment decisions tied to revenue, retention, and adoption.
• Create governance models, decision-making structures, and operating rhythms that improve delivery consistency and alignment across teams.
• Define KPIs, track performance, and communicate results, tradeoffs, and progress to senior leadership.
• Drive large, multi-team programs across global product and engineering groups.
• Represent product strategy in executive forums and help shape broader company and platform priorities.
• Coach and develop product management talent while encouraging modern, AI-enabled product practices.

Requirements

• At least 12 years of product management experience, including senior leadership responsibility across multiple product areas.
• Proven ownership of product P&L and a strong record of delivering measurable business impact at scale.
• Solid technical understanding of APIs, data pipelines, search infrastructure, authentication, and billing or entitlement systems.
• Experience building platform or enterprise products used by both internal teams and external customers.
• Ability to set direction, make tradeoff decisions, and execute through large cross-functional organizations.
• Strong executive-level communication skills with the ability to simplify complex technical topics.
• Experience designing governance structures, operating models, and KPI frameworks.
• Background in SaaS, e-commerce, or platform technology is strongly preferred.
• Comfort using AI tools and modern product development workflows.
• Track record of mentoring and growing product talent across teams or organizations.

Perks and benefits

• Competitive senior-level pay that matches the scope of the role.
• Remote-first work arrangement within the United States.
• Medical, dental, and vision coverage.
• Performance incentives plus long-term equity opportunities.
• Strong emphasis on professional development and leadership growth.
• Access to AI tools and innovation-focused product environments.
• Flexible time off and support for work-life balance.
• Opportunity to own high-impact initiatives at enterprise scale.

Additional information

This role is listed on behalf of a partner company, which will handle applications and all subsequent hiring steps. Applicants should note that the review process uses AI-assisted matching to identify strong fits against the role’s core requirements. Shortlisted candidates are then passed to the hiring company for interviews and next steps. The hiring process may also involve AI tools to support resume review, application analysis, and consistency checks, but final decisions are made by humans.

Data privacy notice

By applying, you consent to the processing of your personal data for candidacy evaluation and sharing relevant information with the employer. This processing is described as being based on legitimate interest and pre-contractual measures under applicable data protection laws, including GDPR. You may exercise rights such as access, correction, deletion, and objection at any time.