Senior Digital Strategist

Role overview

This position is for a senior strategist who will act as a high-trust advisor to enterprise clients, guiding major digital change programs that improve customer experience, personalization, AI-led operations, content supply chain performance, and measurable business outcomes.

The role is also responsible for influencing executive decision-makers, shaping customer direction, supporting consulting growth, and helping advance new ideas and methods across the consulting organization.

Enterprise strategy and executive advisory

• Run large transformation engagements spanning digital experience, personalization, analytics, content operations, and customer journey orchestration.
• Work closely with senior leaders such as CMOs, CDOs, marketing heads, and digital transformation leaders to set priorities and build strategic roadmaps.
• Facilitate executive-level workshops using benchmarking, journey mapping, organizational analysis, value-realization tools, and market insights.
• Lead consultative discussions that are tied to business metrics, customer outcomes, and measurable value.
• Recommend improvements in operating models, governance, process redesign, and digital maturity.

Adobe Experience Cloud leadership

• Bring strong expertise across Adobe Experience Cloud products and related enterprise digital ecosystems.
• Advise clients on adoption strategies involving Adobe Experience Platform (AEP), Adobe Target, Adobe Customer Journey Analytics, Adobe Journey Optimizer (AJO), Adobe Workfront, and Adobe Experience Manager (AEM).
• Align customer business goals with the capabilities of the Adobe platform stack.
• Help create consulting approaches, delivery methods, accelerators, and strategic assets.

AI transformation and innovation

• Drive AI-enabled programs focused on personalization, automation, content intelligence, journey optimization, and operational efficiency.
• Shape conversations around AI readiness and scalable AI-native transformation.
• Support innovation efforts that improve consulting scale, delivery quality, and client impact.
• Track emerging industry trends and translate them into future-state transformation plans.

Leadership, mentoring, and business growth

• Lead strategic consulting workstreams across multiple regions, industries, and cross-functional teams.
• Coach consultants and strategists to build stronger strategic problem-solving skills.
• Contribute to consulting growth, renewals, and deeper executive relationships.
• Build collaborative partnerships with customers, regional teams, sales groups, and leadership.
• Participate in thought leadership, industry events, customer sessions, and innovation programs.

Preferred qualifications

• A bachelor’s degree is required, and an MBA is strongly preferred.
• 11 to 12 years of experience in digital strategy, enterprise consulting, transformation programs, or customer experience work.
• Proven exposure to Adobe Experience Cloud and broader marketing technology ecosystems.
• Strong executive presence with the ability to influence senior stakeholders.
• Experience handling complex transformation programs and consulting engagements.

About the company

The organization builds products and platforms that help people and businesses create, collaborate, and deliver personalized digital experiences. Its portfolio includes tools and platforms for creativity, productivity, customer experience management, and AI-enabled innovation.

With more than 30,000 employees worldwide, the company focuses on growth, impact, and a culture where ideas can come from anywhere.

Equal opportunity and accessibility

The employer maintains an equal opportunity policy and does not discriminate on the basis of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or other protected characteristics.

The recruiting process is designed to be accessible. Candidates who need accommodation for a disability or special requirement can request support through the company’s accommodation contact details.

AI use guidelines for interviews

Live interviews are meant to evaluate a candidate’s own thinking and capabilities. AI tools or recording tools should not be used during live interviews unless the interviewer explicitly allows it or advance approval has been granted as part of a reasonable accommodation.

Misuse of such tools may affect the progress of the application.

The company encourages responsible use of AI during the hiring journey and provides guidance on when it may be used and when it is restricted.