Senior Courier

Position Summary

This role involves operating company vehicles to efficiently handle pickup and delivery tasks across multiple routes, functioning as a floating courier covering at least 15 different routes without a fixed assignment.

Key Responsibilities

• Drive company vehicles to ensure timely pickup and delivery of packages while flexibly covering open routes in the absence of assigned couriers.
• Serve as a role model and mentor to hourly employees by demonstrating leadership through effective communication, conflict resolution, and adherence to best practices.
• Encourage sales growth by identifying opportunities to generate additional revenue where possible.

Required Qualifications and Skills

• Education: High school diploma or equivalent.
• Experience: Minimum one year of courier experience is necessary before joining the role, with a six-month adaptation period expected.
• Licensing and Certification: Must hold a valid driver’s license with a clean driving record and ability to maintain Dangerous Goods (DG) Specialist certification including passing current and recurrent trainings annually.
• Physical: Ability to lift up to 70 lbs manually and manipulate packages up to 150 lbs using equipment.
• Knowledge: Familiarity with company products, service features, general operations, Canadian Customs practices, and compliance with FedEx procedures.
• Interpersonal: Strong communication skills with excellent customer and human relations capabilities as well as problem-solving, prioritization, and organizational talents.
• Bilingual Requirement: Candidates based in Quebec need proficiency in both French and English.

Additional Information

• This position does not entail a regularly assigned route but provides coverage for multiple routes as needed.
• Senior management may modify Dangerous Goods certification requirements based on station size and location.
• Applicants must have a driving record with no more than two violations or accidents within the last 24 months and succeed in driver competency assessments.
• The role requires working varying shifts according to business demands and the capacity to work efficiently within PC Windows environments.

Compensation and Other Details

The position offers an hourly wage of $24.75. This description is intended as a general overview and not an exhaustive list of all job responsibilities. Duties may be assigned beyond those listed as business needs dictate.

Diversity and Inclusion

The company commits to fostering an inclusive workplace that values diversity and welcomes applications from women, persons with disabilities, Indigenous peoples, and individuals from culturally diverse and 2SLGBTQ+ communities. Accommodations during recruitment and selection are available upon request.