Senior Business Analyst
Sydney, New South Wales, Australia · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 5 days ago
- Work mode
- In office
- Eligibility
- Experienced Business Analysts who can work on complex initiatives and are interested in contributing to AP+’s payments-focused environment may apply. Support is available for candidates who need assistance during recruitment. Applications from recruitment agencies are not being accepted for this ro…
- Resume
- Required to apply
Where you'll work
Job description
About AP+
AP+ is a unified team working toward a shared mission: combining people and technology to create better experiences. The organisation encourages fresh ideas, supports career growth, and values balance, connection, and flexibility in everyday work. Its culture is guided by three principles: lead with heart, learn for tomorrow, and live the legacy.
Role overview
In this senior business analysis role, you will connect business needs with technical delivery to support key projects and strategic programs across AP+. You will work with stakeholders to clarify challenges, shape requirements, and turn them into practical solutions that can be delivered effectively. The role also involves reviewing current processes and systems, finding opportunities to improve them, and producing clear documentation that supports successful execution. As a senior team member, you will help lift business analysis standards, share expertise, and contribute to ongoing capability development.
Key responsibilities
- Work with stakeholders to understand business problems and turn them into actionable requirements.
- Review business processes and identify ways to improve efficiency and customer experience.
- Assess possible solutions, understand business impacts, and support sound decision-making.
- Run workshops and partner with cross-functional teams to support effective project delivery.
- Convert technical information into clear, practical business insights.
- Support solution design, testing, rollout, and implementation activities.
- Promote business readiness and help drive change adoption across the organisation.
- Prepare and keep business analysis documentation accurate, complete, and aligned with AP+ governance requirements.
What you will bring
We are seeking a seasoned Business Analyst who can handle complex challenges and shape customer-centred solutions. You will need to be proactive, analytical, and confident working across large-scale initiatives. Strong stakeholder engagement, facilitation, and communication skills are essential, along with the ability to manage requirements throughout the project lifecycle and support UAT. A collaborative mindset and a willingness to mentor others will also be important.
Additional experience valued
Experience in any of the following areas would be beneficial:
- eftpos and card payments
- APIs and systems integration
- payments and financial services
Application process
AP+ aims to review applications and let candidates know the outcome within two weeks. If you need support or adjustments during the application process, you can contact the recruitment team at [email protected]. Candidates are also encouraged to share pronouns during recruitment. Recruitment agencies are not being engaged for this opportunity.