Senior Brand Designer

About Parloa

Parloa is dedicated to transforming customer interactions into effortless and meaningful conversations using agentic AI technology. Having facilitated over a billion engagements for major global brands such as Booking.com, HealthEquity, Allianz, SAP, and TUI, Parloa is at the forefront of redefining customer experience.

Role Overview

We are searching for a seasoned Senior Brand Designer to lead and shape the visual identity of Parloa across all mediums. This role involves producing impactful brand-related materials supporting digital marketing initiatives, events, product marketing, and key presentations. You will become a vital member of our internal creative team, reporting to the Global Head of Design & Creative, and play a crucial role in setting and maintaining high creative standards that meld design excellence with AI innovation.

Key Responsibilities

• Define and steer the visual brand direction and expression for Parloa.
• Create and contribute to the development of creative assets for both digital and physical platforms.
• Collaborate closely with teams from Marketing, Brand, Content, Product, Sales, and Partnerships to align visual storytelling.
• Maintain consistent brand quality and fidelity across all creative outputs.
• Evolve and uphold the visual identity system.
• Conduct thorough quality checks to ensure design precision and polish.
• Manage and guide external creative agencies, ensuring their outputs integrate flawlessly with in-house standards.
• Promote an AI-centric design philosophy by exploring and applying generative tools for images and video to enhance creative capacity.
• Coordinate with Operations and the Global Head of Design on priority setting, project planning, and resource management.

Candidate Profile

• Minimum of 8 years experience in graphic and brand design.
• Passionate about creating a uniquely design-forward SaaS brand.
• Strong portfolio showcasing exceptional skill across branding, campaigns, and digital media, with insight into various marketing channels including events, social, and display.
• Expertise with design systems such as typography, color theory, layout, iconography, and grids.
• Proficiency in using Figma and Adobe Creative Cloud.
• Experience or interest in storyboarding and motion design is advantageous.
• Knowledge and curiosity regarding AI-driven creative tools for image and video generation.
• Excellent communication abilities, capable of providing clear feedback and delivering compelling presentations to align stakeholders.
• Fluent in English at a native or bilingual level.
• Deep commitment to pioneering innovative branding and creative expression.

Additional Information

The recruitment process includes stages involving Talent Acquisition, Hiring Manager review, technical interviews, and a bar raiser assessment. Parloa is committed to data protection and adheres strictly to GDPR and ISO standards, including ISO 27001.

Parloa is an equal opportunity employer, ensuring fair treatment regardless of race, gender, sexual orientation, age, religion, nationality, disability, socioeconomic background, or other diverse characteristics.