Senior Associate, Reconciliation and Control (Qatarization)

About QNB Group

Founded in 1964 as the first Qatari-owned commercial bank, QNB Group has expanded into the largest banking group across the Middle East and Africa. Through its subsidiaries and associate companies, the Group now operates in more than 31 countries across three continents and offers a wide portfolio of modern banking products and services.

The organisation employs over 28,000 people, serves up to 20 million customers, and runs through 1,000 branches and locations supported by an ATM network of 4,300 machines. QNB is consistently recognised among the top-rated regional banks by major credit rating agencies such as Standard & Poor’s, Moody’s and Fitch, and has received numerous awards from leading international financial publications. Based on its strong financial results and international reach, the bank is currently regarded as the most valuable banking brand in the Middle East and Africa by Brand Finance Magazine. QNB also maintains an active social responsibility programme and supports a range of social, educational and sporting events.

Role Summary

The selected candidate will be accountable for accurate and prompt reconciliation of Nostro accounts across QNB Group, including oversight of international branches and subsidiaries. The role requires ensuring that all pending or unreconciled items are escalated to the relevant teams and resolved quickly after proper investigation. The position also involves preparing and reviewing daily balance reports for Treasury Operations and the Dealing Room, while identifying and reporting any suspicious, doubtful, or fictitious transactions according to established procedures.

Key Responsibilities

• Carry out daily reconciliation for assigned Nostro and QATCH accounts to identify exceptions quickly and help prevent financial losses.
• Apply performance standards, KPIs, and established practices for reconciliation and account investigation activities.
• Work strictly within the authority delegated to the role.
• Encourage efficiency, cost awareness, and prudent use of resources to reduce waste and improve bank productivity.
• Support internal and external stakeholders across local and international departments by providing reports that highlight operational and control improvements.
• Respond to customer queries related to banking products and help guide requests toward suitable solutions.
• Maintain service delivery in line with SLAs agreed with internal departments to improve turnaround times.
• Develop and sustain strong working relationships with related units to support group objectives.
• Provide accurate and timely information to auditors, compliance teams, financial control, and risk teams when needed.
• Ensure appropriate policies and procedures are in place to define control scope and reporting expectations.
• Perform central reconciliations on time in accordance with procedures so that errors, omissions, duplicates, and unexplained items are identified, corrected, and prevented from recurring.
• Check and validate the operational and functional integrity of Nostro reconciliation and proof reports.
• Prepare and distribute reports based on agreed KPIs and KRIs, and discuss findings with the relevant QNB teams.
• Recommend process changes or alternative solutions in coordination with the Senior Manager, Reconciliation & Account Investigation.
• Prepare reconciliation-related financial vouchers according to the prescribed process.
• Provide support to international branches and subsidiaries.

Knowledge and Professional Development

• Maintain a solid understanding of banking operations, accounting principles, control frameworks, reconciliation tools, techniques, and methods.
• Identify opportunities for self-development and support the professional growth of direct reports where applicable.
• Protect sensitive and confidential information at all times.

Education and Documentation

A university bachelor’s degree is required, preferably in Marketing, Banking, Finance, Accounting, Economics, Business Administration, or Information Technology, or another closely related discipline.

Application Documents Required

• Resume or CV
• QID, front and back
• Passport
• Education certificate
• Birth certificate

Additional Information

This position is designated for Qatarization. No salary or stipend details were provided in the source information.