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Scheduling Officer

Community Support Incorporated

Wayville, South Australia, Australia · Full Time

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Experience
Any
Salary
Openings
1
Posted
2 hours ago
Work mode
In office
Eligibility
People with experience or a strong interest in disability, community care, health, or not-for-profit environments are encouraged to apply, provided they can meet the check and clearance requirements and are willing to work on-call, weekends, and public holidays when needed.
Resume
Required to apply

Where you'll work

Job description

About the organisation

Community Support Incorporated (CSI) has spent more than 30 years providing home care support across South Australia. The organisation helps people living with disability and people who are ageing to remain independent and connected in their communities.

CSI describes itself as a values-led, people-focused workplace where staff are supported, developed and valued. The team works collaboratively with a shared purpose: delivering person-centred care while creating space for employees to build their own careers.

As the organisation continues to expand and welcome new clients, it is looking for committed people who want to contribute to meaningful work.

About the role

This permanent Scheduling Officer position is based in Wayville and plays an important part in coordinating staffing to meet client needs. The role focuses on providing excellent customer service while making sure the right support workers are allocated at the right time.

You will speak regularly with support workers, clients and families to share updates about rosters and staffing changes. Building strong working relationships with both staff and clients will be central to ensuring quality care delivery.

The position includes one weekend shift every fortnight and attracts penalty rates for weekend and public holiday work. The organisation also highlights its accessible location and the chance to grow within a team that invests in its people.

Key experience and attributes

  • Strong commitment to supporting people living with disability or vulnerability
  • Ability to handle multiple priorities and stay organised in a busy setting
  • Willingness to take part in on-call duties and work weekends or public holidays when needed
  • Experience using Salesforce, Skedulo or Lumary is highly regarded
  • Working knowledge of the SCHADS Award
  • Background in the health or not-for-profit sector is an advantage
  • Previous rostering experience is preferred
  • Excellent communication and relationship-building skills
  • Comfort working both independently and as part of a team
  • Current National Police Check, Working With Children Check and NDIS Clearance

Benefits

  • Access to salary packaging to improve take-home pay
  • Supportive and collaborative team environment
  • Convenient location with easy access
  • Permanent employment with penalty rates for eligible weekend and public holiday shifts
  • Training and development opportunities to support career growth
  • Recognition and reward for strong performance
  • Employee Assistance Program offering free, confidential support
  • Discounts on health care and other corporate offers
  • Referral rewards for successful introductions of new team members

Additional information

Applicants are encouraged, though not required, to ensure their COVID-19 and flu vaccinations are up to date when working in this sector.

Application information

Applications are invited through the organisation’s website. A high volume of interest is expected, and candidates may need to allow time for the review process.

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