Sales Team Member

About the Company

The Good Guys has been helping households get more value for their money since 1952. The business is known for offering strong deals, helpful advice, and attentive service across home appliances and consumer electronics.

With a network of more than 100 stores, an online channel, and a commercial division, the company provides customers with access to leading brands and practical solutions. It also forms part of the broader JB Hi-Fi Group.

Why Join Us

• You’ll work in a lively, fast-moving environment where different perspectives are welcomed and fresh thinking is encouraged.
• Pay is competitive and may include sales commission and other performance-based incentives, depending on the role.
• Team members can access training, development pathways, and career growth opportunities across the wider JB Hi-Fi Group.
• Eligible team members receive discounts across the JB Hi-Fi Group and access to a benefits app with exclusive offers, wellbeing support, and everyday savings.
• Eligible primary carers can receive 12 weeks of paid parental leave, along with a gift for new parents, and flexible working options may be available for eligible positions.
• An Employee Assistance Program is available to support team members and their families with counselling and other wellbeing resources.
• The company’s workplace giving initiative supports charity partners and community impact.
• The business is committed to sustainability and is working toward net zero carbon emissions by 2030 through better reuse, reduction, and recycling practices.

Role Overview

This position supports profitable sales growth by helping achieve sales targets while creating a strong customer experience.

Key Responsibilities

• Provide reliable, high-quality customer service at all times.
• Help achieve sales results that are both profitable and aligned to budget expectations.
• Work closely with colleagues to support customers and respond to questions effectively.
• Keep merchandise displays in line with visual presentation standards.
• Manage store web orders by selecting stock, packing items, and arranging timely delivery.

Success Competencies

• Customer focus: always considers the customer’s perspective when making decisions.
• Results orientation: consistently delivers outcomes, including in challenging situations.
• Self-awareness: uses feedback and reflection to better understand personal strengths and development areas.

Additional Information

Applicants should submit a CV if they wish to be considered. All applications are handled confidentially.

The company is an equal opportunity employer and is committed to building a workplace that values diversity and inclusion. Candidates are encouraged to apply even if they do not meet every listed criterion.

Work Location

Osborne Park, Western Australia, Australia.