Sales Operations Lead - APAC

About Aleph

Join Aleph on our journey to transform the digital advertising landscape. Representing over 55 leading platforms such as TikTok, Amazon, and Google, we operate in more than 130 markets worldwide. Our goal is to enable advertisers and brands to maximize their advertising potential at both local and global scales through enduring partnerships. At Aleph, you will be part of a rapidly growing, innovative team that directly influences the company's success across continents.

Role Overview

We are seeking a Sales Operations Lead to drive operational excellence within our APAC sales division. This pivotal role involves managing end-to-end sales operations that include forecasting, pipeline oversight, CRM governance, and cross-functional collaboration. If you excel at combining data, strategy, and execution in a fast-paced digital advertising environment, this senior individual contributor position is ideal for you.

Key Responsibilities

• Lead and refine sales operations processes across the APAC region, ensuring scalable and consistent methodologies among markets.
• Promote adoption and proficiency in core sales tools like Salesforce CRM and Weflow for regional teams.
• Collaborate with APAC leadership to facilitate sales management routines, business reviews, and data-driven decision-making.
• Create and deliver analytical reports for senior leadership covering key metrics such as delivery, attainment, growth, and account-level opportunities.
• Monitor weekly risk, opportunity, and account status updates for major customers throughout the region.
• Manage regional forecasting segmented by business units and markets, applying data analytics and AI-powered predictive models to enhance forecast accuracy.
• Lead initiatives to implement and promote tool and process improvements that streamline the sales cycle and increase efficiency.
• Work with global sales and operations teams to ensure alignment and enablement for APAC market activities.
• Coordinate with sales teams and CRM administrators to guarantee accurate platform usage and timely reporting for business unit leaders.
• Maintain critical dashboards including Forecast & Pipeline views and Quarterly Business Reviews, providing operational insights and performance analysis.

Candidate Profile

• Bachelor’s degree in Business Administration, Finance, Economics, or a related discipline.
• At least 10 years’ experience in Sales Operations, Revenue Operations, or related commercial roles within finance.
• Proven expertise in process analysis, CRM administration, data system management, and generating analytical reports.
• Advanced skills in Microsoft Excel or Google Sheets for data modelling and analysis.
• Familiarity with CRM platforms, preferably Salesforce, and sales enablement technologies.
• Foundational project management abilities, with experience leading cross-functional projects.
• Experience in online advertising, ad tech, or digital media sectors is advantageous.
• Strong communication skills in English, both written and verbal.
• Detail-oriented, collaborative, and resourceful mindset with the ability to prioritize and execute effectively in a fast-evolving, matrixed environment.

Why Work with Aleph?

• Make a regional impact shaping operational excellence in a dynamic and commercially vibrant APAC market.
• Participate at the forefront of digital advertising connecting global platforms with emerging markets.
• Leverage AI and data analytics to develop innovative predictive forecasting models beyond traditional spreadsheets.
• Join a diverse, inclusive culture with teams across Singapore, Malaysia, India, and beyond supported by global networks.
• Benefit from high visibility and growth potential reporting directly to regional leadership in APAC.

Additional Information

Aleph fosters a supportive culture valuing partnership, communication, and adaptability to industry change. We encourage continuous learning and provide opportunities for internal growth. We employ AI-powered recruitment tools to assist the hiring process, but final decisions are made by people. For details about data privacy and AI use, contact us directly.