Sales & Marketing Coordinator

Job overview

Baccarat is looking for a practical, detail-oriented Sales & Marketing Coordinator to support commercial and marketing operations in Singapore. This position is well suited to an early-career professional who wants broad exposure to luxury retail, with day-to-day involvement in sales administration, client coordination, and marketing support.

Sales support

• Help the sales team manage order processing, invoicing, and follow-up on deliveries.
• Maintain, refresh, and review client and sales information, including KPI tracking through CRM, Excel, and internal platforms.
• Prepare sales performance reports and assist with inventory and product monitoring.
• Support customer queries and coordinate routine matters for B2B accounts.
• Assist with after-sales coordination.
• Put together sales collateral such as presentations, product details, and quotations.
• Organize and prepare ad hoc meetings.
• Work closely with sales, logistics, finance, and retail teams.

Marketing coordination

• Coordinate the rollout of marketing campaigns, product launches, retail activations, and events.
• Support the production and distribution of marketing assets.
• Prepare marketing and sales materials, including presentations, product sheets, and visuals.
• Assist with content coordination for social media, newsletters, and website updates.
• Track timelines and deliverables for shopping malls and partner requirements.
• Support event logistics, public relations activities, and KOL gifting.
• Compile reports for marketing activations and review KPI outcomes.
• Liaise with the regional marketing team.

Profile and skills

• 2 to 3 years of experience in sales support, marketing, or retail coordination.
• Strong planning, organization, and multitasking ability.
• Excellent attention to detail.
• Confident with Excel, Word, and PowerPoint; familiarity with CRM tools is an advantage.
• Creative and capable of approaching tasks with fresh ideas.
• Strong written and verbal communication skills.
• Understanding of premium or luxury service standards.
• Proactive, dependable, quick to learn, and comfortable working under pressure.

Language requirements

• English must be spoken and written fluently.
• Knowledge of additional languages is beneficial.

What the role offers

• A practical, hands-on position within a luxury retail setting with learning opportunities.
• Exposure to a broad mix of sales and marketing responsibilities across functions.

About the company

Baccarat has built a global reputation over nearly 260 years as a creator of distinctive worlds and an emblem of French art de vivre. The Maison values people, knowledge-sharing, and talent development within a responsible environment grounded in strong values. With a presence across five continents and more than 700 points of sale worldwide, the company is in a period of transformation while remaining rooted in its heritage and ambitions.