Sales Manager - Outbound Sales

About FleetPartners

FleetPartners, a prominent ASX-listed company, specializes in fleet leasing, fleet management, and novated leasing services across Australia and New Zealand. Committed to offering smarter and sustainable vehicle solutions, the company supports businesses and individuals to advance efficiently. What distinguishes FleetPartners is its supportive, customer-focused team that fosters a culture of growth, development, and collaboration.

Role Overview

We are searching for a seasoned outbound sales leader to spearhead the growth phase of our Business Direct team. As the Sales Manager, you will lead a team of outbound Relationship Managers focused on delivering customer retention and expanding our SME customer portfolio. You will be instrumental in creating a proactive sales environment that maximizes customer engagement, increases wallet share, and drives continuous value throughout the customer lifecycle.

Key Responsibilities

• Provide leadership, coaching, and development to outbound Relationship Managers to meet sales, retention, and growth objectives.
• Establish and implement structured outbound sales strategies, including call frameworks, cadences, and portfolio lifecycle approaches.
• Strategically segment customer portfolios to prioritize initiatives around retention, growth, and share of wallet.
• Drive targeted outbound engagement through carefully planned calling programs.
• Regularly assess and enhance team performance via sales coaching, pipeline management, and activity tracking.
• Cultivate a results-oriented culture emphasizing accountability, customer success, and continual improvement.
• Collaborate with Marketing, Customer Experience, and other departments to optimize customer engagement and lifecycle management.
• Ensure effective utilization of CRM and sales tools to maintain pipeline visibility and customer oversight.

Candidate Profile

The ideal candidate is a dynamic, people-oriented sales leader with a strong background in outbound B2B sales. Proven success in building high-achieving teams through structured methodologies and effective coaching is essential. You excel at navigating change, influencing teams, and maintaining a commercial focus to drive strong sales outcomes while nurturing an engaging and motivated culture.

Required Qualifications & Experience

• Minimum 5 years of experience in outbound B2B sales, consistently meeting or surpassing sales targets.
• Proven expertise in leadership, coaching, and managing outbound phone sales teams with strong knowledge of sales methodologies and CRM platforms such as Salesforce or Genesys.
• Demonstrated ability to lead teams through change and successfully embed new operational approaches.
• Understanding of customer lifecycle management with a passion for enhancing customer engagement and portfolio growth.

Experience from industries such as telecommunications, energy, or financial services with high-volume outbound sales environments is welcomed, though not required.

Benefits

• 27 days of annual leave per year.
• Flexible hybrid work arrangements with office facilities including convenient parking and proximity to Ellerslie Station.
• Company-subsidized health insurance coverage from the first day.
• Flexible dress code policy to suit your workday.
• Up to 16 weeks paid parental leave for primary caregivers and 4 weeks for secondary caregivers, with no minimum tenure required.
• Continuous training and career development opportunities.
• Rewards program featuring discounts with various retailers.
• Regular social events, wellbeing programs, and team activities organized through our Social Club and Pit Crew.
• A comprehensive range of additional employee benefits.

Our Inclusion Commitment

We strive to cultivate an inclusive workplace where respect, support, and diversity are deeply valued. Recognized for our dedication to workplace gender equality and support for women’s careers, we welcome applicants from all backgrounds and provide accommodations as needed throughout the recruitment process.