Sales Director

Role overview

We are hiring a seasoned Sales Director to steer commercial growth across the Middle East, with a primary focus on Saudi Arabia and the GCC. The role centers on winning new business, strengthening client partnerships, and guiding a cross-functional bid and sales team to deliver high-quality outcomes on time and in line with client expectations.

What you will do

• Create and execute a sales plan that supports revenue expansion and helps the business meet its targets across the region, especially in KSA.
• Identify and pursue fresh business opportunities, approach prospective clients, and position the company’s offerings effectively to secure new accounts.
• Partner with sales and account teams to manage the full selling cycle, from prospecting and lead qualification to presentations and contract discussions.
• Build and maintain strong relationships with existing customers, ensure they remain satisfied, and uncover chances to increase account value through upselling and cross-selling.
• Work with account management on account strategies, customer retention initiatives, and long-term partnership development.
• Track key account performance indicators, monitor sales outcomes, and prepare regular updates for senior leadership.
• Lead, inspire, and develop the sales organization to cultivate a results-driven culture that consistently surpasses goals.
• Coach and train team members, providing regular guidance and support to help them grow professionally and achieve targets.
• Coordinate with departments such as marketing and operations to keep commercial strategies aligned and improve execution.
• Keep abreast of market shifts, sector developments, and competitor activity to spot opportunities and manage risks proactively.
• Carry out market research to understand customer requirements, preferences, and buying patterns across GCC markets.
• Use market intelligence to improve offerings, sharpen sales approach, and contribute to the development of new products or services.

Qualifications and experience

• A bachelor’s degree in Business Administration, Marketing, or a related discipline is required; an advanced degree is an advantage.
• Previous success in a Sales Director, Senior Account Manager, or comparable leadership position within the GCC market.
• Background in the BPO or IT sectors in Saudi Arabia is required.
• Strong command of both English and Arabic, with excellent written and spoken communication abilities.
• Solid understanding of Middle East market dynamics, including customer behavior, cultural context, and business practices.
• Proven ability to bring in new business and repeatedly meet or exceed sales goals.
• Experience in a global business environment and the ability to work effectively with international resources.
• Strong leadership and people-management capabilities with the ability to motivate a varied sales team.
• Analytical thinking and the ability to interpret data and turn it into actionable decisions.
• Excellent relationship-building skills for working with clients, stakeholders, and internal teams.
• Strong organizational ability, along with project planning and prioritization skills.
• Willingness to travel across Middle Eastern countries and, at times, internationally.
• Must already be based in Saudi Arabia or be prepared to relocate.

Additional information

This is a full-time, on-site position based in Riyadh, Saudi Arabia. The role is focused on the Middle East region, particularly KSA and the GCC. No salary, stipend, duration, start date, or number of openings was specified in the source.