Sales Development Representative - MENA

Overview

Egnyte is a prominent multi-cloud platform offering advanced content security and governance solutions, trusted by over 22,000 organizations worldwide. Since 2008, Egnyte has empowered businesses to safeguard critical data, ensure compliance, prevent ransomware threats, and enhance productivity across various applications and cloud environments. Joining Egnyte means becoming part of a dynamic team that values meaningful relationships, fiscal responsibility, and open communication.

Role Summary

We are looking for a Sales Development Representative (SDR) to help expand our business presence and revenue across the Middle East & North Africa (MENA) region. This role focuses on generating qualified leads to fuel our sales pipeline and support revenue growth.

Responsibilities

• Develop targeted outbound prospecting campaigns using researched insights and strategic messaging.
• Collaborate cross-functionally with Marketing, Product Marketing, Sales, and Solution Engineering teams to refine value propositions, gather market feedback, and optimize campaigns.
• Qualify and manage both inbound and outbound leads effectively.
• Pre-qualify opportunities in partnership with Account Executives, ensuring accurate capture of discovery notes and lead/contact details.
• Achieve and exceed weekly, monthly, and quarterly KPIs related to pipeline generation and conversion.
• Coordinate closely with Account Executives managing multiple accounts concurrently.
• Develop deep knowledge of Egnyte’s product portfolio to clearly communicate its value and capabilities to potential customers.
• Utilize tools such as Salesforce, Outreach, and Gong for opportunity creation and management.
• Attend customer and partner meetings, internal events, and relevant trade shows or conferences.
• Work remotely with a minimum of three days per week in office.

Preferred Qualifications

• Background in Business or Sales Development, particularly within IT or Cybersecurity sectors.
• Experience in telephone-based selling and working in a sales environment.
• Proficiency in Salesforce or similar CRM platforms.
• Bachelor’s degree or equivalent qualification preferred.
• Fluency in English and Arabic; additional languages such as French, Hindi, Urdu, Farsi, or Tagalog are advantageous.

Desired Attributes

• Humility and readiness to engage in all necessary tasks.
• A continual mindset for self and team improvement with open communication.
• Integrity characterized by trust, transparency, and respect.
• Strong problem-solving skills in complex scenarios.
• Positive, energetic influence within the office and with customers.
• High motivation, goal orientation, and proactive action-taking.
• Accountability for personal performance and decisions.
• Persistence and resilience in pursuing high standards and overcoming obstacles.
• Collaborative spirit and commitment to team success and culture.
• Consistency and coachability, quickly adopting and maintaining best practices.

Compensation and Benefits

• Compensation package tailored based on qualifications and experience, detailed during the selection process.
• 30 days of paid annual leave plus public holidays.
• Comprehensive private health insurance covering employees and dependents.
• End-of-service gratuity in line with UAE labor regulations.
• Monthly reimbursement for internet and mobile phone expenses.
• Tax-free income benefits in the UAE.

Equal Opportunity Statement

Egnyte is committed to fair and inclusive employment practices consistent with UAE labor laws. Our hiring decisions are merit-based and do not discriminate by nationality, ethnicity, religion, gender, age, marital status, or disability. We prioritize a respectful, equitable, and inclusive workplace culture. Employees are encouraged to report any concerns about discrimination or retaliation, which will be addressed promptly without retaliation.