Sales and Operations Coordinator
Ahmedabad, Gujarat, India · Full Time
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- Experience
- 5+ yrs
- Salary
- INR 18,000 – INR 25,000 / month
- Openings
- 1
- Posted
- 3 hours ago
- Work mode
- In office
- Eligibility
- Open to candidates with relevant experience in sales coordination, logistics, operations, or FMCG distribution; suitable for individuals ready to work in Ahmedabad with at least 1 year of coordination experience preferred.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Bakhai Green Farms is seeking a diligent and proactive Sales & Operations Coordinator to facilitate the smooth daily operations of its fresh fruit distribution business in Ahmedabad. This individual will serve as the central liaison among the sales team, delivery drivers, warehouse personnel, and office staff, ensuring that daily workflows are effectively managed and any ongoing issues are promptly addressed.
Key Responsibilities
- Track attendance and availability of Sales Executives, coordinate their daily plans, monitor sales activities, and ensure follow-up on pending orders and customer issues.
- Act as the primary contact for Sales Executives' routine challenges and systematically pursue unresolved matters until they are resolved.
- Oversee coordination with drivers regarding daily delivery schedules, address undelivered or returned orders, liaise between warehouse and dispatch teams, and monitor vehicle-related operational concerns.
- Follow up with Sales Executives on overdue customer collections, maintain logs of outstanding collections, and escalate chronic delays to management.
- Supervise daily operational activities, resolve common problems independently, and coordinate across departments to close outstanding issues, escalating more complex matters requiring managerial input.
- Provide first-level support for Sales Force Automation (SFA) or Customer Relationship Management (CRM) tools, assist with basic technical queries, and report recurring system problems.
- Assist in recruitment processes by contacting shortlisted candidates, managing interview schedules, maintaining candidate records, and supporting onboarding activities.
- Maintain routine communication with all teams to ensure daily tasks and pending issues are reviewed and handled effectively.
Candidate Profile
- Proficient communication skills in Gujarati and Hindi; basic English is advantageous.
- Comfortable interacting with Sales Executives, drivers, retailers, and job candidates over the phone.
- Demonstrates strong discipline in follow-up and is capable of multitasking efficiently.
- Possesses problem-solving ability and strong coordination skills.
- Basic familiarity with Excel, WhatsApp, and mobile applications.
- Thrives in a fast-paced small business environment and proactively addresses tasks without waiting for instructions.
Salary & Employment Details
The position offers a full-time employment opportunity based in Ahmedabad with a monthly fixed salary ranging from ₹15,000 to ₹25,000. Candidates with 1 to 3 years of relevant experience and strong coordination skills may expect starting salaries between ₹18,000 and ₹22,000. Higher remuneration up to ₹25,000 may be offered for those with extensive expertise in sales coordination, FMCG distribution, logistics, or field operations.
Performance Indicators
- Efficiency in issue identification and resolution
- Consistent tracking and follow-up of pending tasks
- Accurate daily attendance and communication
- Effective coordination with Sales Executives and delivery personnel
- Timely escalation of serious or repeated issues to management
Additional Information
The coordinator role focuses primarily on execution, follow-up, and problem-solving, while data analysis and reporting responsibilities fall under the MIS and Business Operations Executive role. Ideal candidates are organized, energetic, and demonstrate ownership by proactively resolving matters without excessive managerial intervention.