Safety Team Member (Night Shift)

About the Role

Unite Students creates safe, welcoming homes for students under their accommodation brands. This permanent full-time position is based at St Luke's View in Liverpool North and entails working night shifts from 10pm to 7am, four nights a week. A competitive salary along with bonuses and benefits will be offered.

Key Responsibilities

• Serve as a friendly and supportive point of contact for students during the night hours.
• Ensure the safety and security of the buildings and residents by calmly managing incidents such as fire alarms, noise complaints, and maintenance requests.
• Foster a respectful and caring atmosphere, treating all individuals with empathy and professionalism.
• Collaborate closely with day and night teams to guarantee smooth handovers and consistent service.
• Maintain the upkeep, cleanliness, and safety of common areas and facilities.
• Identify and respond to wellbeing or welfare concerns among residents, taking appropriate action when noticing issues.
• Act as a brand ambassador, upholding the company's CARE values: Connect, Act, Respect, and Encourage.

Candidate Profile

• Strong interpersonal skills with a genuine interest in supporting and connecting with students.
• Ability to remain calm and confident when facing unexpected or challenging situations.
• A commitment to doing the right thing and assisting others.
• Experience in customer service or residential settings is preferred but not mandatory; attitude and approach are key.

Benefits and Perks

• A biannual performance-related bonus scheme.
• Annual leave of 25 days plus bank holidays, with options to purchase up to 5 additional days and earn up to 5 more for long service (full-time equivalent).
• Generous pension contributions ranging from 4% to 11% based on savings.
• Life insurance coverage equating to four times the salary.
• Opportunity to participate in a share save scheme, purchasing company shares at a discounted price.
• Enhanced family leave policies, including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents.
• Medicash Health Cash Plan to reimburse routine medical expenses such as dental, optical, and physiotherapy care.
• Access to an Employee Assistance Programme offering support when needed.
• One paid volunteering day each year for community involvement.
• Discounted retail and hospitality services through an online platform.
• Special 20% discounted student rent for family members at direct let properties.
• Access to an extensive learning platform to develop skills and career growth opportunities.

Additional Information

This role embodies a values-driven culture where bringing your authentic self to work is encouraged. The successful candidate will help create vibrant, supportive communities and contribute daily to student wellbeing and safety. The company prides itself on being distinctive and fostering continuous personal and professional development.