Safe City Liaison

Role overview

This temporary, three-year full-time opportunity sits within the Economic Development and City Safety team at the Council Centre in Hobart. Three vacancies are available. The role is part of the Council-backed Safe City Liaison Program, which aims to strengthen safety, community confidence and engagement in Hobart’s CBD.

The position follows an educate, engage and refer approach. Rather than enforcing compliance, it is centered on early intervention, calming situations, and connecting people to the right support. The role is intended to be highly visible, approachable and supportive of positive interactions with residents, businesses and visitors.

Key duties

• Carry out regular CBD patrols, maintain a strong public presence, observe activity in public spaces and help discourage anti-social behaviour through engagement and reporting.
• Build and sustain productive relationships with businesses, community members and partner organisations to identify and respond to issues affecting safety and amenity.
• Handle incidents in a calm, non-confrontational and education-led way, including de-escalating tense situations and directing vulnerable people to appropriate support services.
• Document observations, incidents and compliance-related matters accurately, and work alongside Council, Tasmania Police and other relevant agencies to achieve coordinated outcomes.

What the role calls for

The Council is seeking a community-minded professional with excellent interpersonal skills and a steady, confident manner when working in public spaces. The right person will be able to establish trust with a wide range of people, respond appropriately to difficult situations and act with professionalism and sound judgement. A collaborative mindset, adaptability and a genuine commitment to safer communities are essential.

Experience and capability

• Background working directly with the community, preferably in social services, health, emergency response or a related field.
• Strong communication and stakeholder engagement ability, with the confidence to build rapport and influence behaviour positively.
• Proven conflict resolution and de-escalation capability in complex or challenging situations.
• Capacity to work within regulatory frameworks and support compliance through education and engagement.
• Ability to develop effective working relationships across varied stakeholder groups.
• Comfort working independently, taking initiative and contributing to team goals.

Employment details

Group and team: Economic Development, City Safety

Location: Council Centre, Hobart, Tasmania, Australia

Employment status: Temporary, 3 years, full-time

Number of positions: 3

Classification: Municipal Officer Level 2C

Agreement: Hobart City Council Enterprise Agreement 2024

Salary: AUD 81,756 to 90,954 per annum plus 13.5% superannuation

Why join the City of Hobart

• Pay above award levels and employer superannuation at 13.5%, with salary sacrifice options.
• Flexible work arrangements.
• Generous paid leave benefits.
• Wellbeing and health programs, including onsite gym access.
• Discounted membership at Doone Kennedy Hobart Aquatic Centre.
• Option to buy additional leave after 12 months of service.
• Employee Assistance Program with onsite visits.
• Corporate health plan discounts with BUPA, St. Lukes and Medibank.

Important conditions

The City of Hobart is an equal opportunity employer and welcomes applications from people of all backgrounds, abilities, ages and identities. The organisation is strongly committed to health and safety, and any appointment is subject to satisfactory pre-employment checks.

Checks may include reference verification, qualification checks, a criminal history check, and a medical assessment that includes drug and alcohol testing.

The organisation operates under the Child and Youth Safe Organisations Framework and applies Tasmania’s Child and Youth Safe Standards in recruitment. A commitment to child safety and wellbeing, and to preventing harm to children and young people, is required.

Application process

Applicants must submit their application through the online portal only; email applications are not accepted. If technical issues arise, candidates should contact recruitment before the closing time rather than after the vacancy closes.

Applications close at 11:59 pm on Sunday 5 July 2026.

Before applying, candidates must review the position description and prepare a response of 600 words or less addressing the key duties, skills and knowledge for the role. A current resume and any relevant qualifications should also be ready for upload.

To protect privacy and reduce fraud risk, personal documents such as driver’s licences, passports, and tax or superannuation details should not be uploaded or emailed. Instead, applicants must declare that they hold the required documentation or licence, and originals will be checked by People and Culture on the first day of work as a condition of employment.

Selection process

Interview shortlisting is based on the information supplied in the application. Selection is made on merit, with the successful candidate chosen according to how closely they meet the role requirements.

Contact for role queries

For role-specific questions, candidates can contact Tai Gavin, Project Manager Safe City, on (03) 6238 2478.