Roadside Technician - Cheltenham

Role overview

RAC is hiring a Roadside Technician to support motorists in and around Cheltenham. This role is suited to an experienced light vehicle technician who can diagnose faults, carry out roadside repairs, and deliver calm, reassuring customer service when people need help most.

You will work across the Cheltenham cluster, covering locations such as Cheltenham, Gloucester, Tewkesbury, Stroud, Cirencester (south), and nearby Cotswold towns. The work is organised locally so you can begin and end your shift from home, spending your day focused on helping members get back on the road.

What the job involves

The position covers mechanical roadside repairs, vehicle diagnostics, and emergency breakdown support across a range of situations. Tasks may include straightforward fixes like battery or tyre issues, as well as more complex fault-finding and troubleshooting. The role requires you to stay composed under pressure, make sound decisions, and combine technical skill with a strong service mindset.

Shifts are demand-led and average around 40 hours per week, with optional overtime available. You will start and finish at your driveway rather than from a central depot.

Tools and support provided

From the first day, RAC supplies a company van, fuel card, full uniform, essential tools, and diagnostic equipment so you can do the job effectively and confidently.

What you need

Applicants should hold a Level 2 Light Vehicle Maintenance qualification, or an equivalent credential, and bring at least 2 years of post-qualification experience in technical, electrical, and diagnostic work. A customer-first approach is essential, along with a full UK driving licence.

Pay and earnings

The base salary is £36,400 per year, with a realistic on-target earnings figure of £61,000. High performers may earn more through bonuses and enhanced overtime rates.

Benefits

RAC offers a package designed to add value beyond pay, including:

• Free RAC Ultimate breakdown cover from day one
• A colleague share scheme at no cost to join
• A car salary sacrifice option, including electric vehicle choices, available after 12 months
• 23 days of holiday plus bank holidays, increasing to 25 days with service
• Pension contributions matched up to 6.5%
• Life cover worth up to 4 times salary, or up to 10 times salary with flex benefits
• 24/7 confidential wellbeing support for you and your family
• Access to discounts on tools, technology, holidays, and more through the Orange Savings portal

Who succeeds in this role

The ideal person is not only technically capable but also practical, adaptable, and customer-oriented. You should be comfortable handling a variety of roadside situations, able to think quickly, and willing to act as a positive representative of RAC while supporting members in different environments.

About RAC

RAC has supported drivers for more than 125 years and serves over 15 million members today. The business is known for combining heritage with innovation and for creating an environment where colleagues are supported to grow. RAC also highlights its 4.5-star Glassdoor rating and its commitment to welcoming people from all backgrounds.

Additional information

No CV is required when applying for this position.

The company states that it welcomes people from every background, values different perspectives, and supports career development for all employees.

The employer also notes its trust-based culture, ambition, and commitment to helping colleagues bring their full selves to work.