Retail Sales Manager - Amazon Shipping

About the Role

Join Amazon Shipping as a Retail Sales Manager and contribute to shaping the future of business-to-consumer shipping across India. This position focuses on expanding revenue streams from physical retail outlets, specifically targeting high-density retail markets within the country.

Key Responsibilities

• Take full ownership of revenue generation and volume metrics for retail stores while managing end-to-end program operations, including new store launches and budget oversight.
• Conduct market landscape analyses to identify emerging trends and understand customer preferences, performing competitive benchmarking to formulate targeted strategies for small and medium business (SMB) acquisition through retail channels.
• Facilitate onboarding of third-party partners and aggregators to broaden Amazon Shipping's footprint in major Tier-1 and Tier-2 cities.
• Coordinate cross-functionally with departments such as legal, marketing, product development, and operations to ensure seamless program execution.
• Establish and refine operational procedures to maintain compliance and deliver exceptional experience to shippers via retail channels.
• Leverage data insights to continuously improve both shipper and customer satisfaction.

Qualifications

• Hold a bachelor's degree or an MBA in fields like management, business administration, economics, engineering, or marketing.
• Have 3 to 4 years of professional experience in sales, business development, or account management, ideally within logistics or e-commerce sectors.
• Possess strong analytical skills with a proven ability to utilize data-driven decision-making.
• Demonstrate excellent communication, negotiation, and stakeholder engagement capabilities.

Preferred Experience

• Prior work involving the retail SMB segment in India is a plus.
• Understanding of the logistics and shipping industry's dynamics and competitive factors is advantageous.

Inclusivity Statement

Amazon fosters a culture of inclusiveness and supports employees with disabilities through workplace accommodations during application, hiring, and onboarding processes.

Additional Information

Company location: ASSPL - Karnataka - B56

Job ID: A10437194