Research Consultant (m/w/d)

About the Company

The Bitkom Servicegesellschaft mbH is part of Bitkom e.V., one of the leading associations for the digital industry in Germany and Europe. As a modern service provider, the company supports organizations in the digital sector with a wide range of services, including the design and delivery of market research projects as well as the analysis of digital transformation processes, with a particular focus on the public sector.

Role Overview

Bitkom Research is looking for a Research Consultant to support study projects at the center of the tech scene. The role is ideal for someone with strong numerical thinking and a keen interest in current digital and policy-related topics, such as the modernization of federal, state, and local government structures.

Key Responsibilities

• Evaluate, organize, and interpret data for studies, indices, and reports.
• Plan and manage data collection activities and calculate key figures and rankings, especially in projects around digital transformation in the public sector.
• Lead quantitative market research projects, with a focus on representative consumer and business surveys, and oversee the process from project kickoff through to publication of results.
• Develop study concepts, prepare proposals, and provide expert consulting and support to clients.
• Design questionnaires, handle programming and pre-tests, and coordinate external fieldwork providers.
• Create presentation materials and present study findings to clients or at events.
• Prepare datasets for the internal database and turn results into visual formats for the Bitkom Dataverse.
• Work closely with colleagues from relevant departments, the press team, and management on projects for Bitkom e.V.

Candidate Profile

• You have completed a university degree with outstanding results.
• You bring at least one year of professional experience in data analysis, market research, or academic research, ideally connected to the digital economy or digitalization in the public sector.
• You have strong analytical skills and solid knowledge of quantitative research methods.
• You are confident using SPSS or similar analytical tools, Excel, and PowerPoint, and ideally have experience with online survey tools.
• Initial experience with data visualization tools such as Microsoft Power BI is an advantage.
• You communicate fluently in German and English.
• You enjoy working collaboratively in a team.
• You work carefully, in a structured way, independently, and with reliability.

What We Offer

• A varied role in a small, highly motivated team whose work receives broad media attention.
• A workplace in central Berlin with one of the city’s top employers.
• Access to a unique network of digital experts.
• Room to work independently and take ownership.
• Flexible working hours and the option to work remotely from time to time.
• Modern equipment and full home office setup support.
• Training opportunities through Bitkom Akademie and in-house learning sessions.
• Plenty of variety and no shortage of engaging work.

About Us

Bitkom brings together more than 2,200 member companies. Around 17,000 experts contribute their time on a voluntary basis, making Bitkom Europe’s largest think tank for digitalization. From Berlin, 160 colleagues coordinate and channel this expertise. Together, they are helping make Germany more digital across business, public administration, and society.

Diversity & Inclusion

Bitkom has signed the Diversity Charter and takes discrimination-free employment seriously. The organization welcomes applications from all people, regardless of gender, nationality, ethnic origin, religion, disability, age, sexual orientation, identity, or worldview, within the framework of the German constitutional order.

Application Information

Interested candidates are asked to submit a complete application, including a CV and certificates, through the company’s online platform. The team will respond as soon as possible.