Renewals Sales Specialist

About the Company

F5 works to support a safer digital environment by helping organizations build, secure, and operate applications worldwide. The company’s focus is on cybersecurity and enabling customers to spend more time innovating while F5 helps protect users and businesses from threats and fraud. F5 also emphasizes a people-first culture and values a diverse workplace where individuals can grow and succeed.

Role Summary

The Secure Distributed Cloud Renewals team manages subscription renewals for SaaS services built on the Distributed Cloud Platform (XC). This position partners with end customers, Customer Success Managers, channel partners, Account Executives, and Solutions Specialists to keep renewals on schedule and capture any expansion or growth that occurs during the subscription term. The role sits at the center of a complex and evolving sales process.

Key Responsibilities

• Partner with Account Executives, Solutions Specialists, and Customer Success Managers to complete renewals on time.
• Own a portfolio of subscription renewals from start to finish, spotting risks early and removing blockers so sales milestones move smoothly from quota creation through final booking.
• Assess contract terms and conditions and work with finance and legal teams to keep agreements compliant.
• Perform quarterly checks on all upcoming renewals with Customer Success Managers to confirm data accuracy.
• Coordinate with channel partners and customers to support a seamless renewal process.
• Maintain renewal records in Salesforce, keeping status, stage, close dates, and projected revenue current.

Required Experience and Skills

• 2 to 5 years of experience in sales operations, inside sales, or customer success.
• Ability to guide complex sales situations toward a positive outcome by engaging the right stakeholders.
• Comfort working in a fast-moving, highly collaborative environment across local, regional, and global teams.
• Strong planning, organization, and time management abilities.
• Working knowledge of IT security operations and the related customer personas.
• Ability to maintain accurate reports and dashboards for renewals.
• Excellent interpersonal communication skills, with fluency in English for both general and technical discussions.
• Hands-on knowledge of Salesforce, Tableau, and Microsoft Excel.
• Capability to work effectively with customers, channel partners, and F5 teams across different regions.

Benefits and Perks

• Hybrid working arrangement
• Opportunities for career growth and professional development
• Recognition and rewards programs
• Employee Assistance Program
• Competitive compensation, comprehensive benefits, and additional perks
• Culture that encourages giving back
• Dynamic diversity and inclusion interest groups

Additional Information

Applicants are encouraged to apply if they believe their unique strengths can help the team succeed. The job description is meant to describe the role at a high level and may not include every duty or requirement; responsibilities and expectations may change over time.

Application Safety Notice

F5 states that candidates are contacted only through an official F5 email address ending in @f5.com or through an automated Workday email ending in f5.com or @myworkday.com.

Equal Employment Opportunity

F5 provides equal employment opportunities and does not discriminate based on protected characteristics under applicable laws, including race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical or mental disability, marital status, veteran or military status, genetic information, or any other legally protected classification. Reasonable accommodations are available for candidates, and requests can be made by contacting [email protected]. Accommodation requests are handled separately from any accommodations needed to perform the job.